NOC Support Technician

Knoxville, United States | Posted on 06/04/2026

At RCN Technologies, we don’t just keep businesses connected—we power the future of 5G & LTE solutions with speed, innovation, and extreme ownership. As a fast-growing, Inc. 5000 company and a Knox News Top Workplace, we’re known for big opportunities, rapid career growth, and a culture where high performers thrive.

We move fast, expect excellence, and win together—because teamwork fuels innovation. At RCN, you’ll find a place to grow, a team that’s got your back, and a mission that matters.

If you’re driven, resourceful, and ready to take ownership of real impact, let’s build something great—together.

Are you curious about technology, energized by solving problems, and excited to learn how wireless networks keep businesses connected? Are you looking for more than just ajob—a place where you can grow, take ownership, and build a long-term career in technology?

If so,we’dlove to meet you.

RCN Technologies is a fast-growing technology company headquartered in downtown Knoxville, Tennessee. We provide wireless networking solutions that help businesses stay connected wherever they operate.

We believe customers should be able to #Expect More from their technology provider—and that starts with investing in our people.

Whether you'rebeginning your technology career or transitioning into a new path, this role offers hands-on experience, real responsibility, and the opportunity to grow alongside a team that values learning, ownership, and exceptional service.

Veterans are encouraged to apply.

Our valuesguidehow we work, how we grow, and how we serve customers every day.

We believe work should be meaningful and rewarding. We celebrate wins and create an environment where people enjoy coming to work.

We invest in continuous learning and personal growth so every team member can build a lasting career.

We take responsibility, follow through on commitments, and proactively solve problems.

We collaborate, communicate openly, and succeed together as one team.

We go beyond expectations to deliver exceptional experiences for customers and teammates.

As a NOC Technician I ,you’llhelp keep our customers connected by monitoring, supporting, andmaintainingcellular network devices and services.

• Monitor andmaintaincellular network devices and data services
• Troubleshoot technical issues and provide customer support
• Provision and configure cellular devices
• Support technical projects and initiatives
• Perform lab testing and systems maintenance
• Participate in training and continuous improvement efforts
• Collaborate with teammates to deliver exceptional service

As our business grows,you’llgain exposure tonew technologies, projects, and responsibilities.

We’relooking for people who are:

• Curious and eager to learn
• Accountable and dependable
• Clear and professional communicators
• Strong team players
• Detail-oriented and organized
• Adaptable in a fast-changing environment