More jobs:
On-Site CX & Workforce Planning Analyst
Job in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-09-05
Listing for:
First Horizon Corp.
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
Data Analyst -
Business
Data Analyst
Job Description & How to Apply Below
First Horizon Corp. is seeking a Customer Experience Analyst / Workforce Management Specialist to join First Horizon Bank Operations on-site in multiple U.S. locations.
The role focuses on forecasting, scheduling, and analytics to meet service levels while optimizing cost and efficiency across in-house and remote teams. The ideal candidate will develop comprehensive reporting on staffing and adherence, drive workforce strategies across departments, and contribute to performance improvements
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