Python Developer

Job order - J - Permanent Full Time

Title Python Developer

Category Software Development/ Engineering

City Knoxville, Tennessee, United States

Do you want to take your career to the next level? CGI is looking for dedicated Python Developers with a passion for solving business problems to join our team. At CGI, you will solve important business and technical problems as a full-time consultant serving local, enterprise clients. You'll be part of a team of dedicated people like yourself and make an impact with both internal and client partners.

Consider joining CGI, a premier consulting firm that inspires personal and professional growth and values your ideas.

This position is located in Knoxville, Tennessee in a hybrid environment.

We are seeking a Python Developer to support and improve IT Service Management processes through automation, engineering, and modern cloud technologies. This role is ideal for someone who enjoys streamlining operational workflows, reducing manual effort, and building reliable solutions that improve the efficiency and consistency of IT service delivery.

• Design, develop, and implement solutions that support IT Service Management (ITSM) functions and operational processes.
• Automate manual processes, procedures, and recurring service management activities to improve efficiency and reduce operational risk.
• Develop automation using Python, APIs, scripting, and CI/CD tools.
• Support and enhance workflows within Service Now and related ITSM processes.
• Build and maintain solutions in AWS, applying cloud engineering and operational best practices.
• Develop and manage infrastructure using Terraform Enterprise and infrastructure-as-code practices.
• Support containerized applications and modern deployment environments.
• Use Splunk Enterprise to monitor systems, analyze logs, troubleshoot issues, and improve operational visibility.
• Support applications and integrations using Oracle Database.
• Maintain and improve automated deployment and release processes through CI/CD pipelines.
• Use Jira Software and Confluence to manage work, document procedures, and maintain technical knowledge.
• Leverage Microsoft Copilot and other AI-assisted tools to improve development, documentation, troubleshooting, and automation.
• Collaborate with technical and service management teams to identify opportunities for process improvement and continuous automation.

• Advanced AWS certification or equivalent hands-on AWS experience
• Strong experience with automation and CI/CD tools
• Experience with Python
• Hands-on experience with Service Now and IT Service Management processes
• Experience with Terraform Enterprise
• Knowledge of containerization technologies
• Experience with Splunk Enterprise
• Working knowledge of Oracle Database
• Experience with Jira Software and Confluence
• Familiarity with Microsoft Copilot
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to translate operational processes into scalable, automated solutions
• Bachelor’s degree in Computer Science or related field

We’re looking for a developer who brings an automation-first mindset to IT Service Management—someone who can simplify processes, improve service delivery, and build solutions that make day-to-day operations more efficient, consistent, and reliable.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of…