More jobs:
IT Help Desk Agent
Job in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-10-05
Listing for:
Express Employment Professionals - Cincinnati East
Full Time
position Listed on 2026-10-05
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Do you enjoy helping people solve problems? Whether you've worked as a Retail Associate
, Customer Service Representative
, Bank Teller
, Hospitality Professional
, or Call Center Agent
, your communication and problem-solving skills could be the perfect fit for this opportunity!
We're hiring IT Help Desk Specialists for a growing company in Knoxville, TN. If you're tech-savvy, enjoy troubleshooting, and take pride in helping others, this is your chance to start or grow a career in IT.
Location:
Knoxville, TN
Pay Rate: $20.00/hr
- Serve as the first point of contact for users needing technical assistance
- Answer incoming calls, chats, emails, and support tickets
- Troubleshoot hardware, software, password, and connectivity issues
- Document resolutions and
** escalate
* * complex issues when needed - Deliver outstanding customer service while resolving technical problems
- Break into the IT field with a company that values customer service experience
- Gain hands-on experience supporting real users and technology
- Work in a fast-paced environment where every day is different
- Competitive pay and growth opportunities within the technology field
- Strong customer service and communication skills
- Comfortable multitasking across calls, chats, and support tickets
- Basic computer knowledge and troubleshooting ability
- Positive attitude with a passion for helping people
- Previous retail, hospitality, banking, call center, or customer-facing experience is a plus
Call us today at
Send your resume to
Turn your customer service experience into a rewarding IT career with Express Employment Professionals!
#1254TN
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