Industry Experienced - Project Coordinator

Benefits:

• 401(k)
• Competitive salary
• Free uniforms
• Health insurance
• Paid time off
• Profit sharing
• Training & development

Tennessee Sign Company

Location: Tennessee

Employment Type: Full-Time

Department: Project Management / Operations

Reports To: Project Manager / General Manager

Tennessee Sign Company is a growing regional sign company providing custom signage, graphics, fabrication, installation, and visual branding solutions to businesses throughout Tennessee.

The Project Coordinator serves as the central communication point between sales, customers, design, estimating, production, purchasing, installation, and management.

This is a critical position for someone who enjoys coordinating people, information, deadlines, and details.

This position requires excellent organization, communication, follow-up, problem-solving, and time-management skills.

The ideal candidate is a "details person" who does not allow projects to fall through the cracks.

• Coordinate projects from signed proposal through final completion.
• Review sold projects to ensure all required information is complete before releasing them into production.
• Create and maintain project schedules and deadlines.
• Coordinate design, permitting, purchasing, production, delivery, and installation activities.
• Monitor project progress and identify potential delays before they become problems.
• Maintain accurate project documentation throughout the project lifecycle.
• Coordinate multiple projects simultaneously while maintaining attention to detail.
• Track project milestones, approvals, materials, production status, and installation schedules.
• Confirm that completed projects meet customer specifications before closing the project.

• Serve as a primary point of contact for customers throughout the project.
• Provide customers with project updates, schedules, and status information.
• Coordinate artwork approvals and other customer decisions.
• Communicate changes in scope, pricing, scheduling, or project requirements.
• Set realistic customer expectations regarding production and installation timelines.
• Respond promptly and professionally to customer questions and concerns.
• Escalate significant customer issues to management when appropriate.
• Maintain positive customer relationships throughout the project.

Work closely with:

• Confirm scope of work and sold specifications.
• Identify missing information or potential issues.
• Ensure customer commitments are clearly communicated.

• Coordinate artwork, layouts, revisions, and approvals.
• Track customer approval deadlines.
• Ensure approved artwork matches the sold project.

• Clarify project scope and pricing questions.
• Identify changes that may affect project cost or profitability.

• Confirm production requirements and deadlines.
• Ensure materials and approved artwork are available.
• Track production status and completion.

• Identify required materials and components.
• Track material orders and expected delivery dates.
• Identify potential material delays.

• Coordinate site readiness, permits, access, equipment, labor, and scheduling.
• Ensure installers have the information and materials needed to complete the project.
• Track installation completion and punch-list items.

• Customer purchase orders
• Signed proposals
• Approved artwork
• Site surveys
• Measurements
• Installation instructions
• Permits
• Material requirements
• Production schedules
• Installation schedules
• Change orders
• Customer communications
• Project notes
• Completion documentation
• Photos and other project records

• Identify changes to the original scope of work.
• Document customer-requested changes.
• Coordinate pricing for additional work.
• Obtain appropriate customer approval before proceeding with chargeable changes.
• Communicate approved changes to all affected departments.
• Maintain accurate records of project changes.

• Maintain accurate production and installation schedules.
• Coordinate customer deadlines with internal production capacity.
• Monitor critical-path activities.
• Identify scheduling conflicts.
• Communicate delays immediately.
• Reschedule affected activities when necessary.
• Coordinate with customers, installers, vendors, and internal departments to keep projects moving.
• Follow up consistently on outstanding approvals, materials, permits, and other dependencies.

The Project Coordinator is expected to identify problems early and help develop solutions.

Examples include:

• Missing customer information
• Incorrect measurements
• Artwork discrepancies
• Material shortages
• Production delays
• Installation access issues
• Permit problems
• Customer-requested changes
• Scheduling conflicts
• Damaged materials
• Site conditions that differ from the original estimate

The goal is to solve problems before the customer experiences them whenever possible.

• 3+ years of project…