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Operations Leader

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Johnson Controls Federal Systems
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
    Program / Project Manager, Operations Manager
  • Engineering
    Operations Manager
Job Description & How to Apply Below
Position: Operations Leader (Job number: 1454)

We are seeking an Operations Leader to join our federal team supporting our Oak Ridge, TN office. In this role, you would be responsible for the development and oversight of project installations at Oak Ridge National Laboratory. This would include responsibility in controls engineering, project estimating, execution, and maintaining relationships with customers and contractors. Responsibilities would also include oversight of Project Managers at times, and various controls projects  Ridge National Laboratory is home to the world’s fastest Supercomputer.

We at JCFS work closely to meet the cooling needs of this ever-changing system, while continuing to meet our customers expectations across the site.

At Johnson Controls, we support our nation’s most critical facilities, the people who occupy them, and the missions they enable. Johnson Controls Federal Systems (JCFS) is a specialized team serving as a trusted partner to the federal government. We help modernize U.S. military installations, Department of Defense and other federal agency facilities to be smarter, more resilient, efficient, sustainable, and secure.

Pay

Flexible salary plus bonus. Negotiable based on experience.

Location

Oak Ridge National Laboratory. Relocation assistance provided if need be.

Benefits

Eligible for benefits on first day of employment.

Vacation

3 weeks of paid vacation, 5 sick days, 3 floating holidays, and 10 standard holidays per calendar year (6.5 weeks in total).

Travel Required

Limited. Primary work is supporting the Oak Ridge National Laboratory locally.

Responsibilities
  • Manage the overall execution and performance of assigned Installation and/or Service delivery projects
  • Lead the scope development of Metasys controls projects including generating quotes to contractors from design drawings
  • Responsible for financial management (P&L) of assigned teams which includes revenue forecasting, billings, collections and resource planning. Ensures that portfolio of projects assigned to reporting PM’s comes in at or below estimated cost
  • Assigns projects and ensures appropriate engineering, commissioning, quality control, and safety resources are assigned to those projects.
  • Oversees and directs estimating and scheduling of project installation, as well as proposals, change orders, and change proposals
  • Ensures work performed is in compliance with state, local, federal, and legal requirements and operates with the highest of ethics.
  • Ensures staff adheres to all safety standards to include EM 385-1-1 and our site-specific accident prevention plans
  • Develops and builds contractor, customer, consultant, subcontractor, and assigned team relationships
  • Follows up on customer satisfaction issues and drives resolution. Provides leadership by demonstrating focus on achieving customer satisfaction (internal/external)
  • Coaches teams on the management of project risks, conflict resolution, and establishment project recovery plans.
  • Assists Regional Manager in preparation of annual strategic and financial operating plan.
  • Assists Management, Sales, or Project Managers in the review and interpretation of contract terms and conditions.
  • Assists project development team with operational metrics, cost structure, and local resources/contractors necessary to expand the Federal portfolio on-site
  • Manages subcontractors, writes scopes of work, provides estimates, and supervision installation of assigned projects
  • Manages assigned projects and schedules the workload of the team. Prioritizes work, supervises and coordinates projects to insure progress and timely completion of the engineering deliverables. Provides timeframe estimates to project management for job cost evaluation. Supports forecasting and billing activities as needed.
Required Qualifications
  • Operations or project management experience in the Building Construction Industry.
  • Extensive knowledge and experience with Metasys including the ability to assemble and provide controls quotes for contractors and develop RFP packages for electrical subcontractors.
  • Experience with scope development for plan and spec projects.
  • Proficiency effectively managing a Profit and Loss (P&L) statement.
  • Strong verbal and written…
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