Knoxville Branch Office Manager

Overview

CTI is seeking an experienced Branch Office Manager with a proven track record in civil engineering consulting, responsible for overseeing daily operations, managing project teams, and ensuring the delivery of high-quality projects. Skilled in strategic planning, client relationship management, and operational leadership, with a focus on optimizing workflows and meeting client needs effectively. This role requires a strong understanding of civil engineering practices, business development acumen, and the ability to lead multidisciplinary teams to drive project success and support the growth of CTI Engineers' regional presence in Knoxville, TN.

• Management
  • Supervise Branch Office employees
  • Ensure company policies and standards are followed at the branch office.
  • Participate in development of goals for chargeability, mark-up, and bookings and assume responsibility for meeting goals.
  • Work with project managers to see projects are completed on time, within budget, and in accordance with the company's quality management procedures.
  • Strive to maintain employee morale and develop a spirit of cooperation with other branch offices.
  • Advise and consult with executive team on matters related to office operations and performance.
  • Deliver branch office annual report to shareholders
• Administration
  • Create annual capital budget request for office
  • Assist in locating office spaces and negotiating leases.
  • Maintain office equipment and file organization
• Human Resources
  • Monitor workload and consult with executive team regarding staffing needs.
  • Assist in recruiting and interviewing
  • Assist employees in setting and meeting personal development goals.
  • Provide input regarding annual salary adjustments for office employees.
  • Conduct investigations and initiate disciplinary actions when necessary and appropriate.
• Business Development
  • Coordinate and oversee business development activities for region
  • Develop new clients and work with PMs on maintaining client relationships
  • Forecast future business opportunities
  • Create business development budgets and request marketing materials for the branch office.

• Tennessee Professional engineering registration (P.E.) required (or ability to obtain reciprocity)
• Minimum 10 years experience in the engineering consulting field
• Record of success in marketing and business development
• General knowledge of legal aspects of consulting engineering
• General knowledge of financial and business aspects of corporations
• Good communication, writing, and speaking skills
• Willingness to accept responsibility for performance of branch office
• Must present valid United States work authorization (required)

• Medical & Dental insurance
• Accrued paid time off & 9 paid holidays
• 401(k) with match and no vesting schedule
• Health savings account
• Basic life insurance/short-term & long-term disability coverage at no cost to the employee
• Bonus program and stock investment options
• Flexible hours and work schedule
• Tuition assistance
• Professional development opportunities

The firm is an Equal Employment Opportunity employer.