Regional Personal Training Manager

ESSENTIAL DUTIES & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.

• Assists the Personal Training Director in recruiting, hiring, and onboarding new Personal Training Manager for his/her assigned region.
• Provides new personal training manager a specific schedule of onboarding activities (to cover the first 30 days of employment)
• Schedules trainings so as to ensure that personal training staff personnel develop a thorough working knowledge of the current POS system
• Coaches personal trainers on running an effective consultation for a prospective training client;
  Shadows previously trained personal trainers to evaluate their proficiency on providing client consultations
• Instills in the personal training staff all fundamental skills related efficiency of appointment setting for fitness consultations and overall prospecting within his/her assigned personal training department
• Leads all personal training staff by example in knowing, following, and understanding specific personal training and also policies and procedures, with an emphasis on full understanding of current personal training cancel/freeze policies/procedures
• Conducts session quality reviews of existing personal training staff within the assigned region
• Supports the Personal Training Director by effectively disseminating new personal training sales strategies, as rolled out by the Personal Training Director
• Performs consults (monthly minimums as determined by Personal Training Director)
• Understands departmental KPI's and metrics such that s/he can successfully support Club and organizational efforts to improve overall personal training sales growth as well as guide the development of individual personal trainers while they build clientele
• Responsible for promoting client retention in his/her assigned Clubs by maintaining a strong team of skilled professionals and providing support, direction, and education to them, as needed
• Trains (and assigns) personal training staff on monthly trainer business plans as well as daily/weekly reporting
• Oversees assigned PT managers and leads within the region working closely with them and all PT staff within the designated region to ensure company financial and customer satisfaction goals are met
• Drives the implementation of company programs by motivating and supporting club team within the region to develop and implement action plans that meet operational and organizational objectives
• Responsible for assisting in the achievement of club PT goals within assigned clubs
• Responsible for identifying, interviewing, and hiring personal training managers and to assist PT Managers in hiring additional PT staff in assigned clubs
• Demonstrate successful leadership as well as techniques – both sales, training, and recruiting/hiring; leading by example
• Train, coach, monitor PT team successes, and hold PT Managers accountable at assigned clubs
• Responsible for counseling, disciplining, and termination of PT Managers and assisting PT Managers when addressing the same with PT staff in assigned clubs
• Communicates effectively with upper-management about all successes, deficiencies, concerns/problems, identified areas of improvement, etc. regarding assigned region
• Communicates and drives company policy, procedure, and vision in all areas of management
• Drives PT revenue through personal sales meeting minimum requirements for Regional PT position as well as through effective management of assigned PT teams
• May choose to maintain a regular personal training schedule alongside responsibilities described above (TBD by PT Director based upon needs of the region as identified by the Personal Training Director)
• Delivers fast paced, pre-designed workouts to medium and large groups of clients
• Leads and motivates clients throughout intense training sessions
• Builds and then maintains a highly engaged member participation base
• ‘Practices what is being preached’...Lives a lifestyle similar to the way you want clients to live theirs.
• Ensures safety of participants in regard to exercise…