Account Supervisor

Tombras, a 450+ person, full-service, national advertising agency with a digital mindset, is seeking an Account Supervisor.

You’ll be joining one of the top independent agencies in North America.

Connecting Data & Creativity for Business Results® is working for our clients and creating a flywheel affect fueling both client and agency growth. You’ll be a part of a highly creative agency that has been recognized by AdAge, Adweek, Communication Arts, Fast Company, Forbes and Fortune. Tombras was recently named 2025 AdAge Agency of the year and 2024 AdAge Independent Agency of the Year.

The Account Supervisor is a strategic, client-facing leader responsible for managing day-to-day account operations while guiding internal teams to deliver strong organic and paid social work. This role requires a self-starter mindset, a solid understanding of social platforms and performance, and a collaborative approach to team dynamics.

Where you'll be working: Knoxville. Relocation assistance may be provided.

• Lead the development and execution of organic and paid social strategies across key platforms (Meta, Tik Tok, Instagram, Linked In, etc.)
• Partner closely with creative, media, and influencer teams to ensure cohesive social storytelling and platform-native execution
• Provide informed recommendations grounded in platform best practices and evolving social trends

Analytics & Performance Awareness

• Demonstrate working knowledge of social analytics, including engagement metrics, reach, impressions, and paid performance indicators
• Translate performance data into clear takeaways and optimization recommendations for clients and internal teams
• Support reporting and post-campaign analysis with a focus on insights, not just numbers
• Serve as a primary client contact, building trust through strong communication, responsiveness, and strategic thinking
• Anticipate client needs, identify risks early, and proactively propose solutions
• Ensure projects stay on scope, timeline, and budget while maintaining high-quality output
• Foster strong team dynamics, creating an environment of accountability, respect, and collaboration
• Mentor junior team members, offering guidance on workflow, prioritization, and professional development
• Act as a connective tissue across disciplines, ensuring alignment and clarity across teams
• Take ownership of accounts and initiatives without needing heavy oversight
• Proactively identify opportunities for improvement, innovation, or efficiency
• Stay curious and informed about industry shifts, platform changes, and emerging social formats

What you bring:

• 5–7 years of experience in account management, social media, or integrated marketing
• Strong understanding of organic and paid social media ecosystems
• Familiarity with social analytics and performance reporting
• Proven ability to manage multiple work streams and lead cross-functional teams
• Clear communicator with strong organizational and problem-solving skills
• Self-motivated, proactive, and comfortable operating in a fast-paced environment

Why you'll want to work at Tombras:

• Family - It comes first, on every list. Tombras has been family-run since day 1, we strive to facilitate a family-oriented environment rooted in supporting one another.
• Dog-friendly offices
• Flexible PTO
• Generous parental leave for primary and non-primary caregivers
• Medical (PPO or High Deductible option) for employee + dependents
• A company culture of promotions from within and an atmosphere allowing for varied and rapid career development.

Tombras is proud to be an equal opportunity employer dedicated to pursuing a diverse workforce.

Tombras is an E-Verify employer and participates in the E-Verify program.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job may require traveling overnight, driving long distances as required and sitting for extended periods of time with occasional walking and standing and occasionally lifting or carrying articles weighing less than 10 pounds.

Remote employees must be based in the United States.