Case Manager

Overview

STATUS
:
Full Time, Hourly, Non-Exempt

PROGRAM
: VOA Honor

REPORTS TO
:
Program Director

INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.

When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS: Volunteers of America Mid-States offers a rich and robust benefits package that supports a healthy work life balance, which include the following:

• Health and Wellness
  :
  Employee Assistance Plans (EAP), Health and Wellness Program, Medical Coverage, Dental Coverage, Vision Coverage, Flexible Spending Account, Health Spending Account, Short Term Disability, Met Life Legal Plans
• Financial Wellbeing
  :
  Competitive Compensation Packages, Life Insurance (company paid), 403b retirement plan with company fund matching, Employee discounts, Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness), All company paid benefits and paid time off effective day one
• Work Culture
  :
  Commitment Committee, Justice Committee, Integrity Committee, Compassion Committee, Retention Committee

JOB SUMMARY AND

QUALIFICATIONS:

The SSVF program assists Veterans who are homeless or at-risk of homelessness end their housing crisis. The goal of the SSVF Case Manager is to assist veterans in ending their housing crisis, enhance their independent living skills by providing supportive services and education, connect them with community resources, and empower them to maintain long-term housing stability and self-sufficiency.

Excellent verbal and written communication skills, high degree of organization, and creative problem-solving skills.

• This position requires a Bachelor’s degree in social work or related field; at least five (5) years of experience in the field and no degree; or a Veteran with three (3) years of related work experience.
• Requires a demonstrated ability to provide a reasonable combination of the following knowledge, abilities and skills: family needs assessment, knowledge and ability to access local resources, advocacy, counseling, and working cooperatively with local service providers. Must have a commitment to the principles of the project.
• Must have personal automobile, valid driver’s license, liability insurance, and be willing and able to travel between the counties we serve up to 70% of the time.
• Must complete required case management and (Critical Time Intervention) CTI training within 90 days of hire.
• We hire, fire, and promote based on our five core values of commitment, compassion, diversity, justice, and integrity. These values run through our entire culture so it’s important to us that you truly believe in these values too.

RESPONSIBILITIES:

1. Provides outreach to community to increase awareness of SSVF and recruit veteran families to the program