Advanced Practice Provider OP - Gastroenterology

Position Summary:

Mission, Vision and Values

Mission:
To serve through healing, education and discovery.

Vision:
To be nationally recognized for excellence in patient care, medical education and biomedical research.

Values:
We value integrity, excellence, compassion, collaboration, curiosity and stewardship.

Position Details

Position Title:

APP - Generic

Assumes clinical care of specific patients under the direction of physician. Follows established nursing or PA standards, procedures and practices, and gives specific patient care direction to nursing and other staff.

Core Behaviors

Dependability, Attendance and Punctuality.

a. Unscheduled absences and tardiness must be minimal.

b. Properly uses home clock and badges for clocking (if applicable).

c. Calls 2 hours prior to the start of a shift.

d. Demonstrates respect for others time by arriving on time.

e. Is ready to begin work by scheduled start time.

Safety

a. Communication/Teamwork.

b. Safe working practices.

c. Respect for others and patient privacy/dignity.

d. Environment of Care/Employee safety/Emergency management.

e. Incident Reporting.

f. Promotion of safe practices and accident prevention.

g. Hand Hygiene

Compliance and Adherence to Policies, Procedures and Regulations

a. Demonstrates his/her knowledge and willingness to comply with all policies, procedures and regulations.

Organizational Priorities & Position-Specific Responsibilities / Performance Standards

List the major duties/key responsibilities of the position with details on how to achieve that responsibility. Classify each key responsibility under one of the UTMC Organizational Priorities:
Service, Efficiency/Effectiveness or Quality/Safety.

Service

Promotes Customer Satisfaction.

a. Promotes customer satisfaction through caring, friendly, professional interactions with patients and families.

b. Maintains positive interactions with physicians, nursing staff, and other members of the health care team.

Provides direct patient care / treatment within the scope of practice, according to established protocols and utilizes evidenced based clinical standards under the supervision of the sponsoring physician

a. Works effectively with physician and other health care professionals to provide patient-centered care.

b. Demonstrates caring and respectful behaviors when interacting with patients and their families.

c. Obtains a relevant and complete health and medical history and performs appropriate physician examination.

d. Performs or orders appropriate preventive and/or diagnostic tests or procedures based on patient's age and history.

e. Competently performs invasive and non-invasive procedures as appropriate to role.

f. Develop and carry out patient management plans.

g. Provide health care services and education aimed at preventing health problems and maintaining health.

Maintains Interpersonal Skills

a. Performs all duties as assigned with appropriate attitude.

b. Demonstrates a positive attitude.

c. Demonstrates a cooperative and willingness to work with others.

d. Demonstrates appropriate interaction skills with supervisor, co-workers, patients, physicians, the public and practice administrator.

e. Acknowledges own mistakes and takes corrective actions.

f. Responds appropriately to suggestions for work improvement. Accepts feedback.

g. Adjusts to changing situations, learns new and different tasks.

Communication Skills

a. Communicates effectively and efficiently with co-workers, providers, supervisors and patients.

b. Follows proper line of communication within the practice.

c. Ensures timely follow-up on all job responsibilities.

d. Is approachable on difficult subjects.

e. Helps to create a hospitable and inclusive environment consistent with UPA/UHS goals.

f. Listens to others and responds with appropriate comments and concerns.

Efficiency and Effectiveness

Maintains Clinic Operations

a. Works at a speed that maintains practice flow and provider's requirements.

b. Helps Physicians and the practice achieve productivity goals.

Collects and reviews data regarding the patient's health problems

a. Gathers essential and accurate information about his / her patients.

b. Completes an accurate assessment of the patients' immediate…