GC Retail Operations Associate Store
Listed on 2026-02-07
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Retail
Customer Service Rep, Retail Associate/ Customer Service
GC Retail Operations Associate Store 721
Join to apply for the GC Retail Operations Associate Store 721 role at The Guitar Center Company
Position OverviewGuitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As our Operations Associate, you will be responsible for shipping and receiving stock/shipments, administering daily tasks, and ensuring product is merchandised for the customer to have a great experience in our stores.
Key Characteristics of a Successful Operations Associate- Collaboration
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Develop cooperation and teamwork, build good working relationships, and work toward solutions that benefit all involved. - Customer Focus
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Understands customer service principles and provides an excellent customer experience. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. - Initiative
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Identify opportunities and issues, follow through on work activities, and learn quickly to take positive action without being asked. - Organizational Skills
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Manage priorities, multitask, and pay attention to detail in a fast-paced, high-urgency environment; protect assets and people by following protocols and guidelines. - Technology Skills
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Navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs.
- Inventory control tasks
- Shipping and receiving of gear and other items
- Cycle counting of inventory (preparation and execution)
- Stocking and merchandising to a planogram
- Printing and placing signage and price signs (POP)
- Shrink awareness and control
- Additional duties as assigned
- Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
- Must be able to work in a loud environment for 5-8 hours
- Must be able to work weekends, holidays, and evenings
- Must be able to lift up to 40 lbs
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling ext. 2862 or by sending an email to
Additional Information- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Management and Manufacturing - Industries:
Manufacturing
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