Shift Lead
Listed on 2026-02-28
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Retail
Cashier, Customer Service Rep, Retail Associate/ Customer Service, Retail & Store Manager
We are looking for the next ROCK STAR to join our family at Firehouse Sub's! Part-time positions are available in most locations. Team members must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Sub's.
This job contributes to Firehouse Sub's success by assisting the General Manager in executing store operations during scheduled shifts. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity. The incumbent is responsible for acting in accordance with policies and procedures.
Essential Functions- Responsible for customer product and service standards
- Foster an environment of teamwork
- Responsible for delivering an exceptional customer and store experience
- Greet and thank every customer with a smile and eye contact
- Execute quality store operations
- Clean store, small wares, merchandise and physical plant as necessary
- Must be able to operate food preparation machinery
- Adhere to all food, safety and security guidelines
- Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies
- Computer skills including some Microsoft software and register skills
- Ability to stand, bend, reach and scoop through-out assigned shift
- Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to
-10° F
We are a Firehouse Subs Franchise group in the East Tennessee Area with locations in Knoxville, Maryville, Oak Ridge, Lenoir City, Sevierville Pigeon Forge, and Crossville, TN. Family owned and operated for over 15 years.
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