Dispatcher Knoxville, TN
Listed on 2026-07-01
-
Security
Dispatcher
Robert Half is hiring for multiple contract-to-hire dispatchers to join a high-activity alarm monitoring team in Knoxville, Tennessee. This contract position is suited for individuals who can stay composed in urgent situations, communicate clearly with customers and emergency personnel, and manage multiple tasks with accuracy. The role supports commercial alarm response operations and requires strong attention to detail, sound judgment, and confidence using computer-based systems.
Multiple shifts are available: 1st shift 7a- 3p.
Responsibilities:
• Review incoming alarm activity and assess signals tied to burglary, fire, medical, trouble, and supervisory events for commercial accounts.
• Contact customers, designated account contacts, and emergency agencies to confirm incidents and coordinate the appropriate response.
• Enter event details, call outcomes, and dispatch actions into monitoring software with a high degree of precision.
• Follow established response procedures to ensure notifications and dispatch decisions are handled promptly and correctly.
• Manage several active screens and systems at once while maintaining accuracy in a fast-paced operations setting.
• Communicate in a calm, clear manner during high-pressure interactions involving urgent or sensitive situations.
• Update account information and related records in the system to support accurate handling of alarm events.
For immediate consideration please contact our office at:
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).