Non-CDL Donation Collection Driver & Loader | Madison, TN

Position Title:
Non-CDL Donation Collection Driver & Loader

Reports To:
Manager II

Department:
Transportation

FLSA Status:
Non-Exempt

Combine your passion for driving while making a positive impact in the community! America’s Thrift is seeking Box Truck Drivers for our route collection program who bring a strong work ethic and excellent customer service skills. This position offers a unique opportunity to merge a passion for driving with a commitment to serving the community.

• Completes daily residential routes to collect clothing, small furniture, and other household items from donors, donation boxes, and designated sites.
• Conducts pre-trip and post-trip inspections of the truck, ensuring compliance with local, state, and federal regulations.
• Safely navigates and operates a 24/26-foot box truck through residential streets and confined spaces.
• Delivers outstanding customer service to both customers and donors.
• Maintains communication with the supervisor to accommodate changes in donor requests.
• Upholds a courteous, respectful, and friendly demeanor when interacting with the public.
• Collaborates with the Driver Helper to safely load and unload materials from vehicles, pallets, carts, racks, shelves, etc.
• Transports materials to and from storage or work sites using hand trucks, pallet jacks, or other lifting devices, with assistance when needed.
• Efficiently sorts, stacks, and processes incoming donations by category (e.g., clothing, miscellaneous items, electrical) in a safe and organized manner, following company standards during unloading.
• Safely operates compactors and large trash receptacles when required.
• Adheres to all safety protocols by properly wearing and maintaining Personal Protective Equipment (PPE).
• Other duties as assigned by management.

• Must be at least 21 years old.
• Must have strong navigation skills.
• Must be available to work flexible hours, including days from Monday through Sunday, while adhering to DOT regulated driving hours.
• Should be adaptable with daily schedules to ensure all donor and box routes are completed as planned.
• Successful completion of background check, motor vehicle check, and drug screen.
• Valid driver’s license and a clean driving record.

• Must be able to sit for extended periods while safely operating a 24- to 26-foot box truck and maintaining alertness and focus throughout assigned routes.
• Must be able to lift and carry items weighing up to 70 pounds, independently or with assistance as appropriate.
• Ability to push and pull loads weighing up to 70 pounds, including donations, carts, hand trucks, pallet jacks, and other material-handling equipment.
• Must be able to frequently bend, stoop, squat, kneel, crouch, twist, turn, and reach when collecting, loading, unloading, sorting, and securing donated goods.
• Ability to safely enter and exit the truck cab and cargo area repeatedly throughout the workday.
• Must be able to climb steps and maintain balance while entering or exiting the vehicle and while loading or unloading materials.
• Ability to stand and walk for extended periods while completing donation pickups, loading and unloading the truck, and processing donated materials.
• Must possess sufficient hand and finger dexterity to operate vehicle controls, secure cargo, handle donated items, and use material-handling equipment.
• Ability to safely handle donations of varying sizes, shapes, weights, and conditions, including clothing, household goods, small furniture, boxes, bags, and miscellaneous items.
• Must have adequate vision, hearing, and depth perception to safely operate a commercial-sized vehicle, navigate traffic and confined areas, identify hazards, and perform vehicle inspections.
• Ability to perform…