Job Description & How to Apply Below
The Internal Assurance Team sits within the wider Billing Strategy & Margin Assurance team and is responsible for providing internal services across the Zellis family of companies (Moorepay, Benefex and Zellis):
Commissions :
Processing sales commission ensuring accuracy and validity of all commission paid as well as integrity of the overall commission process.
Expense Assurance :
Ensuring that various types of expenses are aligned with HR, travel and other policies. Identifying mechanisms to reduce cost, increase onward billing and addressing issues related to discrepancies and further reporting.
CLM :
Updating financial data into the Contract Pod Ai database and supporting the business, particularly the Margin Assurance team for various commercial and financial reporting.
The Assistant Manager will lead the training and development of a high-performing team to operate processes and controls that align with Internal Assurance standards and company best practices, while partnering closely with BUs Finance teams to design, implement, and monitor controls for effective and sustainable processes. They will identify and pursue opportunities to delivery value to the business through all workflows, with great stakeholder management skills to ensure that new opportunities are seen through to fruition.
The role holder will work in close conjunction with Senior Manager – Margin Assurance , Head of Group Billing Strategy & Margin Assurance and other stakeholders. After managing BAU workflows, their most important task will be to identify ways to drive additional value within the business of the Internal Assurance services offered and look to increase the breadth and depth of those services.
They will be commercially astute and will create business cases, showcasing ability and gaining the support of a wide range of stakeholders
Roles and Responsibilities:
Lead initiatives to identify and implement opportunities for enhancing efficiency in commission, CLM, and expense assurance processes, ensuring alignment with organisational goals.
Oversee the operation of controls, monthly KPI-driven reconciliations, and ad hoc analysis, ensuring a consistent and high-quality workstream while delegating tasks to team members.
Mentor and guide team members, resolving complex queries related to internal assurance processes and fostering professional development.
Direct the review of internal policies, identifying gaps in existing processes, and leading the development and implementation of policy, process, and system improvements.
Manage collaboration with the Margin Assurance team to address revenue leakages, ensuring effective strategies are in place to mitigate risks.
Coordinate with Legal, Sales, Commercial, Pricing, and Finance teams to ensure contractual information for internal assurance is systematically recorded in a database, overseeing change notifications and driving contract-by-contract assurance processes.
Supervise the review of reconciliations between cost and internal data, ensuring accuracy, quality, and consistency across the team's output.
Develop and present comprehensive KPI reports on workstack backlogs, completion rates, and operational performance to senior management, providing actionable insights to drive decision-making.
Drive system and process improvements, leading cross-functional collaboration with finance and commercial teams to ensure successful implementation and adoption of changes.
Develop and maintain risk assessment frameworks to proactively identify, assess, and mitigate risks within assurance processes, ensuring compliance with regulatory and organizational standards.
Drive the adoption of automation and digital tools to streamline assurance processes, reducing manual effort and improving accuracy and scalability.
Monitor industry trends and best practices in internal assurance, incorporating relevant advancements into team strategies to maintain a competitive edge.
Manage stakeholder relationships, acting as the primary point of contact for internal assurance matters, ensuring clear communication and alignment across departments
Engage in change management processes, championing the need for change and being a vocal supporter of change across the FSSC
Key technical / skillset requirements:
This role has no specific requirements for technical capability or skillset but the role holder will likely provide a combination of skills and experience within the Finance domain such as:
Total years minimum 7+years' experience in Finance domain
3-5 years+ experience in the order-to-cash or internal service environment
ERP (Net Suite) experience across order-to-cash processes
Microsoft Office experience with high capability in Excel, PowerPoint & PowerBI
Assurance experience in cost/revenue area would be beneficial or added advantage
People Leadership:
This role directly manages employees in the Shared Services Centre in Kochi whilst reporting to a Senior Manager closely supported by a UK Head Of. Due to the…
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