Wellness Center Assistant

Why Join KANA

Kodiak Area Native Association (KANA) is a Tribal health organization committed to elevating the lives of the people we serve. At KANA, employees are more than staff members; they are part of a mission driven team committed to meaningful work, community impact, and long-term growth.

• 401(k) retirement plan with a 7% employer contribution beginning in year two, paid regardless of employee contribution
• Paid Parental Leave
• 80% employer-paid medical, dental, and vision coverage
• Access to 20+ medical plan options through federal OPM benefits
• Employer-paid life insurance at 2.5x annual salary
• AD&D, short-term, and long-term disability coverage
• Generous paid time off and 13 paid holidays
• Free gym membership to the KANA Wellness Center
• Employee Assistance Program (EAP)
• Tuition assistance and reimbursement programs
• Leadership development and internal advancement opportunities
• Eligibility for IHS and NHSC loan repayment programs (role dependent)
• Potential temporary housing assistance for relocating employees, based on availability

The Wellness Center Assistant II supports the daily operations of the KANA Wellness Center by providing exceptional customer service, assisting members with facility resources, promoting wellness programs, and maintaining a clean and safe environment. This position serves as a welcoming point of contact for members and visitors while helping ensure the Wellness Center remains an engaging and supportive place for individuals pursuing healthier lifestyles.

• Welcome, assist, and orient new and existing Wellness Center members
• Register members, maintain participant records, and verify eligibility for Wellness Center services
• Assist with daily facility operations, including opening and closing procedures
• Provide basic instruction on the safe and appropriate use of fitness equipment
• Support members in utilizing electronic membership software and wellness tracking tools
• Promote Wellness Center programs, personal training services, group fitness classes, and community wellness initiatives
• Assist with marketing efforts, outreach activities, and community health events
• Maintain a clean, safe, and organized facility, including minor custodial duties and laundry
• Provide front desk and administrative support for Rehabilitation Services as needed
• Answer phones, assist visitors, and provide excellent customer service to members and guests
• Collaborate with staff, community partners, and program participants to support health and wellness goals

• High school diploma or equivalent required
• Minimum one year of experience in customer service, clerical support, fitness, recreation, wellness, or a related field
• Strong interpersonal and customer service skills with a passion for helping others achieve health and wellness goals
• Ability to communicate effectively with individuals from diverse backgrounds
• Basic proficiency with Microsoft Office applications, including Word, Excel, and Outlook
• Experience with membership management software or fitness-related technology preferred
• Ability to multitask and work independently in a customer-focused environment
• CPR and First Aid certification required upon hire (training provided by KANA)

KANA’s standard work schedule is 37.5 working hours per week, consisting of 7.5 paid working hours per day plus a one-hour unpaid lunch break (8.5 hours on site per day).

KANA’s work is guided by Courtesy, Caring, Respect, Sharing, and Pride. We seek leaders who embody these values in how they lead teams, steward resources, and serve the community.

Located on beautiful Kodiak Island, this role offers the opportunity to build meaningful community connections while experiencing Alaska’s unique coastal lifestyle, outdoor recreation, and close-knit community.