Employment and Training Services Manager

Why Join KANA

Kodiak Area Native Association (KANA) is dedicated to elevating the quality of life of the people we serve through integrated healthcare, education, workforce development, and community services. As part of our mission-driven team, you'll have the opportunity to empower Tribal citizens and families by creating pathways to education, employment, and long-term economic self-sufficiency.

As the Employment & Training Services Manager, you will lead a dynamic team that helps individuals achieve their educational and career goals while strengthening the workforce throughout Kodiak's communities. This is an opportunity to make a lasting impact by developing innovative workforce programs, building community partnerships, and supporting life-changing opportunities for participants.

• 401(k) retirement plan with a 7% employer contribution beginning in year two, paid regardless of employee contribution
• Paid Parental Leave
• 80% employer-paid medical, dental, and vision coverage
• Access to 20+ medical plan options through federal OPM benefits
• Employer-paid life insurance at 2.5x annual salary
• AD&D, short-term, and long-term disability coverage
• Generous paid time off and 13 paid holidays
• Free membership to the KANA Wellness Center
• Employee Assistance Program (EAP)
• Tuition assistance and professional development opportunities
• Leadership development and advancement opportunities
• Eligibility for IHS and NHSC loan repayment programs (role dependent)
• Potential temporary housing assistance for relocating employees, based on availability

The Employment & Training Services Manager provides leadership, supervision, and operational oversight for KANA's integrated employment, education, workforce development, vocational rehabilitation, scholarship, youth transition, and training programs.

This position leads a team of cross-trained Employment & Training Navigators while ensuring participants receive coordinated, participant-centered services that support education, employment, career advancement, and long-term self-sufficiency. The manager also promotes operational excellence, regulatory compliance, staff development, continuous improvement, and strong community partnerships.

• Lead and supervise Employment & Training Navigators and assigned staff through coaching, mentoring, performance management, and professional development.
• Foster a collaborative, participant-centered culture focused on exceptional customer service and continuous improvement.
• Oversee integrated workforce development, vocational rehabilitation, scholarship, youth transition, employment, and training programs.
• Ensure participants receive coordinated, high-quality services through an integrated case management model.
• Monitor participant progress, program performance, and service outcomes to improve organizational effectiveness.
• Ensure compliance with Federal, State, Tribal, grant, and KANA policies through quality assurance, audits, and program monitoring.
• Analyze performance data and recommend operational improvements to strengthen participant outcomes.
• Develop standardized operating procedures, workflow processes, desk guides, and staff training resources.
• Support strategic planning, budget monitoring, grant implementation, and responsible stewardship of program resources.
• Build partnerships with Tribal leaders, employers, educational institutions, funding agencies, community organizations, and workforce partners.
• Lead continuous quality improvement initiatives that enhance service delivery and participant success.
• Support innovation and organizational growth through collaborative leadership and strategic planning.

• Bachelor's degree in Human Services, Business Administration, Public Administration, Education, Workforce Development, Organizational Leadership, or a related field preferred; or an equivalent combination of education and progressively responsible experience.
• Minimum three years of experience administering employment, workforce development, education, vocational rehabilitation, youth, social service, or related programs.
• Minimum two years of supervisory or leadership experience, including staff coaching, performance management, and professional development.
• Experience leading multidisciplinary or cross-functional teams.
• Experience interpreting and administering Federal, State, Tribal, or grant regulations.
• Experience with case management systems, data reporting, and performance measurement.
• Strong organizational, communication, leadership, and problem-solving skills.
• Ability to travel to rural communities by small aircraft.

• Experience implementing integrated service delivery models or quality improvement initiatives.
• Experience managing workforce development or Tribal employment programs.
• Knowledge of participant-centered case management practices and workforce development strategies.

Successful Employment & Training Services Managers are:

• Passionate about helping…