Barista

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Preparing and serving hot and cold drinks such as coffee, tea, specialty beverages, and café food items
• Cleaning and sanitizing work areas, utensils, and equipment
• Cleaning service and seating areas
• Servicing customers and taking orders
• Ordering, receiving, and distributing stock supplies
• Receiving and processing customer payments
• Handling a cash register and cash including end of shift close out and preparing bank deposit drops
• Maintains inventories by replenishing coffee bean supply, stocking coffee brewing equipment and maintaining supplies and informs the Café supervisory of inventory to be ordered
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and informing the supervisor of needed repairs

• Strong customer service and communication skills
• Provide excellent customer service to both internal and external stakeholders
• Positive and courteous personality
• Strong ability to multi-task
• Good level of literacy and numeracy
• Ability to problem solve quickly
• Ability to follow directions
• Must be flexible and able to work evenings and weekends
• Ability to learn and utilize point of sale system

Weather:
Indoors:
Primarily in an environmentally controlled Cafe; requires most or all work to be done inside.
Quiet to moderate.

Must be able to lift and/or move up to 50 lbs.
Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.

• One year of retail, hospitality, food service and/or customer service experience
• Food Handlers Certification
• Valid driver’s license and the ability to be insured under ANHC’s insurance

• +1-3 years of retail, hospitality, and/or customer service experience
• Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native/American Indian community