Family Support Specialist

Benefits & Perks

• 401(k) retirement plan with a 7% employer contribution beginning in year two, paid regardless of employee contribution
• Paid Parental Leave
• 80% employer-paid medical, dental, and vision coverage
• Access to 20+ medical plan options through federal OPM benefits
• Employer-paid life insurance at 2.5x annual salary
• AD&D, short-term, and long-term disability coverage
• Generous paid time off and 13 paid holidays
• Free gym membership to the KANA Wellness Center
• Employee Assistance Program (EAP)
• Tuition assistance and reimbursement programs
• Leadership development and internal advancement opportunities
• Eligibility for IHS and NHSC loan repayment programs (role dependent)
• Potential temporary housing assistance for relocating employees, based on availability

Acts as an advocate for at‑risk families, abused parents, and children by connecting clients to appropriate resources and services. This role supports family stability and child development using evidence‑based models such as Parents as Teachers, Trust‑Based Relational Intervention (TBRI), and Motivational Interviewing. Through case management, education, and outreach, this position promotes family well‑being, strengthens parenting skills, and supports youth development in alignment with KANA's mission and core values.

• Supports the organization's mission, goals, and quality standards using a patient‑centered and family‑centered approach
• Demonstrates KANA's core values of Courtesy, Caring, Respect, Sharing, and Pride in all interactions and decisions
• Upholds KANA's Code of Ethics through professional, ethical, and respectful conduct
• Provides advocacy, case management, and preventive services to at‑risk families, abused children, and victims of domestic violence and sexual assault
• Assists clients during crisis situations, supports stabilization, and helps develop short‑term and long‑term goals
• Coordinates services and supports clients in navigating healthcare, social services, and community resources
• Delivers home visiting services using the Parents as Teachers model to support positive parenting and early childhood development
• Instructs parents individually or in group settings on behavior management, physical development, language development, and early learning activities
• Supervises family visitation for children in out‑of‑home care in coordination with Tribes and OCS
• Utilizes Motivational Interviewing and Trust‑Based Relational Intervention (TBRI) strategies to support family engagement and behavior change
• Administers developmental, health, and mental health screenings for children and families
• Builds and maintains collaborative relationships with community partners and service agencies
• Identifies service gaps and coordinates referrals for wrap‑around services to support client stability and self‑sufficiency
• Maintains regular client contact through in‑person visits, phone calls, and virtual communication to monitor progress and provide support
• Provides transportation services as needed to support access to care and services
• Completes required intake forms, assessments, and documentation in compliance with program and grant requirements
• Participates in case coordination meetings and case reviews to assess progress, address barriers, and ensure client safety
• Maintains accurate client records, case files, and program documentation in online data systems
• Prepares and submits reports, program narratives, and other required documentation in a timely manner
• Stays current on available community and statewide resources to support clients
• Attends required training and meetings to maintain compliance with grant, regulatory, and program standards
• Travels to villages as needed to provide outreach and support services

• Associate's degree and two (2) years of related experience in social services, human services, or community-based work involving families and youth, case management, and client support; or an equivalent combination of education and experience

KANA's standard work schedule is 37.5 working hours per week, consisting of 7.5 paid working hours per day plus a one-hour unpaid lunch break (8.5 hours on site per day).

All KANA positions are based in Kodiak and are not eligible for remote work. Applicants must reside in Kodiak or be willing to relocate.

KANA's work is guided by Courtesy, Caring, Respect, Sharing, and Pride. We seek team members who embody these values in how they support families, collaborate with partners, and serve the community.

Located on beautiful Kodiak Island, this role offers the opportunity to build meaningful community connections while experiencing Alaska's unique coastal lifestyle, outdoor recreation, and close-knit community.