Administrative Assistant, School of Business

Department Specific Responsibilities

• Manages front desk matters such as answering calls, walk‑ins, etc.
• Creates and updates email distribution lists as needed.
• Designs and creates Qualtrics surveys for AACSB data collection and reporting each semester.
• Attends and arranges faculty committee meetings, records minutes for Student Engagement and Quality in Teaching committees and others as requested.
• Sorts and distributes mail, copy, and fax documents, as requested.
• Responds to students’ questions, concerns, and needs for Student Engagement, including KEY trips and student clubs.
• Maintains Student Engagement (SE) Canvas page with accurate and timely information for all business school students.
• Serves as a liaison to student clubs and organizations and student life, providing support to officers and their faculty advisors.
• Provides proactive engagement and consistent messaging to current students primarily through the Canvas SE page and digital outreach.
• Assists students with the routing and processing of internship paperwork (electronically or paper).
• Maintains and provides students with accurate information on School of Business tutors.
• Designs and launches social media promotions for all programs.
• Assists with the execution of print, email, SMS, and telephone outreach and marketing promotion.
• Provides support for website updates and maintenance of dean’s office pages and directories.
• Executes mass mailings from the dean's office (e.g., dean’s list letters, MBA and MPM direct admit letters).
• Collaborates with the Media and Marketing Office in creation and updating of marketing material.
• Collects, organizes, designs, and digitally distributes School of Business newsletter content.
• Submits School events into the Whale calendar.
• Requests alumni mailing lists as needed for content distribution.
• Gathers, reviews, and ensures course syllabi meet current requirements and requests corrections from faculty as needed.
• Oversees textbook and desk‑copy ordering processes, ensuring faculty orders are submitted and facilitates as needed.
• Maintains School of Business–related documents in TEAMS.
• Provides assistance to faculty as needed.

• Provides administrative support to a department or group of professionals, exercising confidentiality, tact, and diplomacy.
• Utilizes business software applications to prepare correspondence, reports, presentations, agendas, minutes, etc.; compiles data for expense and statistical reports.
• Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately.
• Schedules and confirms appointments, meetings, and travel arrangements; tracks expenses.
• Participates in development and implementation of administrative standards, policies, and practices for the organization.
• May perform other duties related to maintaining an internal website and/or working with social media.

This role requires the ability to effectively communicate, to operate a computer and other standard office productivity equipment, and to perform sedentary work as well as periods of time moving around an office environment and campus. The person in this role must be able to perform the essential functions with or without an accommodation.

• High school diploma or equivalent (such as HSED or GED)

• 2 years of relevant experience.

• Excellent organizational skills.
• Demonstrates ability to maintain confidential information.
• Strong verbal communication and listening skills.
• Demonstrates excellent judgment and decision‑making skills.
• Ability to simultaneously handle multiple priorities.
• Maintains composure under pressure.

• Proficient in MS Office Suite.
• Experience with digital content creation.

Kokomo, Indiana

$33,280 - $35,360 annually

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long‑term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

For full‑time staff employees, Indiana University offers a wide array of benefits including:

Career Level:

Intermediate

FLSA:
Non­exempt

Job Function:
General Administration

Job Family:
Administrative Support

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non‑Discrimination here which includes contact information.