Part Time Express Teller

Description

Responsible for answering customer inquiries and completing transaction requests received through the Interactive Teller Machine. This position is responsible for performing Teller transactions for existing customers in a professional, courteous, and timely manner according to bank procedures. This position requires extensive customer interaction, and a broad knowledge of all bank products and general operations. Provides exceptional customer service in response to customer needs and requests.

• Processing customer transactions through the Interactive Teller Machine, such as, cashing checks, handling deposits, withdrawals, loan payments and transfers
• Provide information on balance inquiries and answer any transactional questions regarding current deposit and loan products
• Manage and resolve all customer requests for updates, inquiries or other issues
• Provide quality customer service through knowledge of all bank products and services
• Handle high volume of customer transactions in a sometimes stressful, time sensitive environment
• Compliance with all branch policies and procedures
• All other job duties as assigned

• High school diploma required
• Position requires dedication to customer service by responding in a professional manner to customer questions and concerns
• Must have the ability to maintain confidentiality in daily operations and interactions with customers

• Knowledge of appropriate government regulations, bank products and bank operations

• Must have excellent communication and listening skills and a strong commitment to providing quality service and attention to detail
• Must be able to work effectively in both a team and independent environment

• Primarily office or branch-based environment with standard business hours. Occasional travel to other branch locations or community events may be required
• Daily extended use of banking software, secure digital platforms, and standard office equipment
• Repetitive hand and arm movements
• Ability to sit or stand for extended periods of time
• Ability to lift up to 25 pounds as needed
• Moderate business traveling

At First Farmers Bank & Trust, we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

• Medical Insurance (eligible on date of hire) with options for High Deductible Health Plan (HDHP) and Co-Pay Plan
• Vision Coverage
• Dental Coverage
• Prescription Plan
• Wellness Incentive – earn up to $25 per pay period toward premium reduction

• Life & Accidental Death & Dismemberment Insurance – 100% employer-paid
• Short & Long-Term Disability Insurance – 100% employer-paid
• 401(k) Plan
• Profit Sharing Stock Option
• Health Savings Account (HSA) contributions for HDHP participants

• Vacation time
• Sick Time
• Personal Day
• 11 Paid Holidays
• Paid Bereavement

• Paid time to volunteer (when representing FFBT and supervisor approved)
• Voluntary Donated PTO Program
• Employee Assistance Program
• Travel Assistance Program
• Educational Assistance Program
• Corporate Discounts
• Employee Referral Program
• Stock Purchase Loan Option
• Retirement Plan Counseling
• Wellness Program
• Gym Reimbursement
• Employee Quarterly Recognition Program
• AFLAC supplemental benefits
• Cincinnati Life supplemental coverage
• Family Medical Leave
• Paid Bereavement Leave
• Maternity Leave Policy