Optician in Training - Kokomo
Listed on 2026-07-16
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
- Base Pay $17.00 / Hour
- Relocation Expense Covered No
- Employee Type FT Non-Exempt
- Required Degree NONE
- Manage Others No
Ready to Learn, Ready to Make a Difference?
You don’t need optical experience to succeed el—just drive, compassion, and a desire to grow. We’re looking for someone who loves people, thrives in a fast-paced environment, and wants more than a job—they want a career. As an Optician in Training, we’ll teach you everything you need to know. Bring curiosity, commitment, and a willingness to learn—we’ll handle the rest.
This is an opportunity to break into a professional field where style, service, and healthcare intersect. It’s rewarding work—but we won’t sugarcoat it. Success here takes focus, sharp attention to detail, and a daily commitment to excellence.
Daily Responsibilities:· Guide patients in selecting eyewear that fits their face, lifestyle, and vision needs—while helping them feel confident and cared for.
· Educate patients on lens options, eyewear care, and how to get the most out of their glasses.
· Manage front-desk tasks like insurance verification, scheduling, and benefit authorizations with accuracy and confidence.
· Place and process eyewear orders with precision—and troubleshoot when challenges arise.
· Make minor repairs and adjustments to ensure a comfortable, proper fit for every pair.
· Build lasting relationships with patients that keep them coming back.
· Stay on top of your development, completing training, certifications, and growth milestones.
· Ability to travel to support other locations only if needed.
This Role Is NOT for You If:· You prefer repetition and routine over opportunities for growth in knowledge and skills.
· You struggle in high-energy environments or dislike frequent change.
· You tend to wait for direction rather than taking initiative.
· You get flustered or frustrated when things don’t go exactly as planned.
· You are not open to coaching, feedback, or ongoing training.
You will be a GREAT Fit If:· You love helping people and take pride in making their day better.
· You are excited about a job where you're constantly learning and growing.
· You communicate clearly and confidently—even when trying something new.
· You can juggle multiple tasks while staying organized and focused.
· You appreciate feedback and use it as a tool to improve.
· You take ownership of your work and strive to get things right the first time.
· You show up on time, stay dependable, and take your responsibilities seriously.
· Availability to work during office hours (including some Saturdays)
· Paid Time Off and Paid Holidays
· Health, Dental, and Rx Insurance
· 100% Paid Parental Leave
· Free Eye Exams & Glasses (including immediate and extended family discounts)
o Opportunities to complete Certifications for additional wage increases!
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Bilingual Pay Eligibility
: fluency in another language(s), increase to base pay below:
o Spanish, ASL, French Creole & Burmese
This Is More Than a Job. It’s Your Start.· Training is mandatory and paid. You’ll attend a two-week training course at our corporate office in Indianapolis. No absences are allowed—we invest heavily in your success and need your full commitment.
· This role combines service and precision. You’ll need strong people skills and attention to detail.
· We hire for mindset. If you’re coachable, driven, and ready to grow, we’ll help you build a real career.
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