Collections Officer

Note

This employee can be headquartered at any Beacon location in northern Indiana that has available office space. Periodic travel is required to perform duties of the position, such as evaluating property.

Responsible for enforcement, communications, follow‑up, repossession, and other required maintenance necessary to collect the indebtedness of credit union borrowers on a timely basis.

• Reviews status of accounts and advises members of the necessary actions and strategies for debt repayment. Negotiates and establishes repayment schedules or other debt repayment strategies based on members' financial situations. Advises management on delinquent status of uncollectable accounts and makes recommendation of appropriate course of action.
• Secures all property used as collateral throughout foreclosure and repossession process and collaborates with external customers (i.e. attorneys, realtors, property managers, contractors, etc.) to perform property management tasks, such as negotiating sale, transfer and improvement arrangements on properties and providing recommendations to management. Maintains bankruptcy accounts.
• Accurately records information through Akcelerant regarding financial status of member and status of collection efforts. Performs various administrative functions for assigned accounts, such as recording address changes and other contact information.
• Answers any questions about repossessions and prepares paperwork necessary to sell or dispose of property. Following the sale of the collateral, forwards deficiency to attorney for collection.
• Performs other related duties as assigned.

• Three to five years of experience in credit and collection work
• Four‑year college degree or equivalent combination of education and experience
• Excellent written and verbal communication skills
• Maintain strict confidentiality and professionalism
• Detail‑oriented with effective time management skills
• Strong analytical and problem‑solving skills
• Proficient with Microsoft Excel and Word
• Adherence to lending regulations and corporate policy

Monday through Friday, 8:30 a.m. to 5 p.m.

• Health, dental and vision insurance
• Paid time off
• 401(k) match
• Incentive/bonus program
• Tuition reimbursement
• and more!