Installation Technician

Mission Technology Solutions (Mission MSP) is a managed service provider dedicated to helping businesses in its communities thrive amid evolving technological advancements. Since 2020, Mission has been serving Central Indiana, offering a wide range of services, including managed IT, networking, cybersecurity, Cloud solutions, vCIO strategic planning, AV installations, web design, and unified communications. Originally founded to support nonprofits with affordable technology solutions, the company now extends its expertise to various industries such as restaurants, retail, shelters, clinics, and churches.

Mission is committed to keeping client systems secure, updated, and efficient, ensuring maximum business potential. To learn more, visit

Mission Technology Solutions is seeking a full-time Installation Technician to join our team. This on-site role is based in Kokomo, IN. The Installation Technician will be responsible for installing, maintaining, and troubleshooting various technology systems, including cabling, AV equipment, and networking devices. Key duties include ensuring system functionality, managing customer interactions, delivering exceptional service, and supporting customers to optimize their technology solutions.

• Strong technical skills in Troubleshooting and Cabling
• Excellent Communication and Customer Service abilities
• Dedication to ensuring Customer Satisfaction and addressing client needs
• Ability to work independently and manage on-site installations efficiently
• Familiarity with AV systems or IT networking tools is a plus
• High school diploma or equivalent; technical certifications are a bonus
• Valid driver’s license and reliable transportation for on-site visits