Apartment Maintenance Technician​/Order Specialist

Apartment Maintenance Technician/Work Order Specialist

Join to apply for the Apartment Maintenance Technician/Work Order Specialist role at Renewing Management, Inc.

Do you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins.

Full-time

The Work Order Specialist is responsible for completing resident Service Requests and providing excellent customer service to residents, staff, and vendors.

• Complete Service Requests, including repairing plumbing, electrical, carpentry and drywall issues.
• Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.).
• Perform an inspection of the community grounds each morning to ensure that the community is clean and well-maintained, including maintenance of landscaping, bushes, trees, lawn, snow, trash, etc.
• Turn all vacant units, as assigned, including painting, cleaning, and maintenance.
• Complete maintenance work orders within 48 hours of input into Entrata and make‑readies within 7 days of vacancy.
• Complete preventative maintenance activities and update records of those activities.
• Maintain records of maintenance performed in all units and update property software.
• Maintain all tools, equipment, and replacement parts in working condition.
• Provide service and maintenance for all common areas and amenities.
• If applicable, service the community pool, including water testing and cleaning, filter and systems maintenance, responding to water hygiene incidents, completing minor repairs, etc.
• Communicate openly with other team members regarding work priorities and the state of projects.
• Coordinate special projects as directed.
• Ensure safety protocol is being followed.
• Other duties as assigned.

• On-call availability on nights and weekends.
• Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems, etc.
• Communicate effectively and courteously with residents, staff and vendors.
• Ability to self‑direct and prioritize activities.
• Ability to work in adverse weather conditions.
• Hand tools necessary to do the job.

• High school diploma or equivalent is required.
• 1 to 3 years of work-related experience is required.
• EPA Universal certificate is preferred.
• Pool maintenance experience preferred.

• Walking/Standing/On Feet: Move around to different apartment units for routine maintenance/repairs.
• Bend/Stoop/Squat/Kneel: Perform routine maintenance/repairs, pick up tools and needed equipment, etc.
• Climb Stairs: Complete service requests and make‑ready needs for 2nd and 3rd floor apartments.
• Push or Pull: Move equipment, appliances, open and close doors, etc.
• Reach Above Shoulder: Perform routine maintenance/repairs, stock and remove equipment, etc.
• Climb Ladders: Perform routine maintenance/repairs.
• Grasp/Grip/Turning: Handle tools and equipment, perform routine maintenance/repairs.
• Finger Dexterity: Handle tools and equipment, perform routine maintenance/repairs.
• Writing: Inventory maintenance, complete requisition requests and required maintenance reports.
• Lifting/carrying: Transporting and moving supplies: replacement parts, ladders, etc.

Constant need (66% to 100% of the time) to perform the following physical activities.

Over 150 lbs. Rare need (less than 1% of the time)

75 – 150 lbs. Occasional need (1% to 33% of the time)

25 – 75 lbs. Frequent need (33% to 66% of the time)

1 – 25 lbs. Constant need (66% to 100% of the time)

NOTE:

Lifting and carrying weights exceeding 50 lbs. is often accomplished with assistance from one or more people. Examples of the heaviest items lifted include washer and dryers, refrigerators, A/C units, abandoned sofas, etc.

• Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents,…