Shop Product Specialist - Markland Ave

Position Status:
Full-Time

Hourly Rate: $12/hr

Location:

2258

E. Markland Ave. Kokomo, IN 46901

The Shopgoodwill Product Specialist works inside the retail store location and assists the store management team in reaching the operational goals of the site by identifying, selecting, and forwarding high-value items to our eCommerce facility to support the growth of Goodwill’s online sales. This role will also function in various capacities within the store location when needed.

• Searches incoming donations for high‑value merchandise.
• Processes and organizes products for eCommerce and in‑store showcases.
• Completes all required training to assist the site in achieving online sales goals.
• Maximizes online posting percentage while maintaining a high average ticket.
• Maintains clean and orderly work area.
• Hits financial goal/budget.

• Customer Focus: Ability to see, comprehend, and relate with customers in an impartial, unbiased but effective and balanced manner; builds and maintains customer satisfaction; provides excellent service to internal and external customers.
• Teamwork: Works well with others and contributes to team outcomes.
• Communication
  
  Skills:
  
  Articulates thoughts and expresses ideas effectively using oral, written, visual and non‑verbal communication, and listening skills.
• Technical Knowledge: Solid knowledge of G‑Suite, MS Office, databases, and internet navigation.
• Continuous Learning: Takes initiative to enhance personal knowledge, skills and abilities; remains open to feedback.
• Results‑Oriented: Focuses on important results and steps needed to achieve goals; prioritizes effectively.
• Ethical: Adheres to procedures and protocols, maintains confidentiality, and follows Goodwill’s values.
• Attention to Detail: Pursues quality in tasks, includes safety awareness.

• Industry Expertise: Knowledge of antique and designer products, refined eye for collectibles, stays current on marketplace trends, research and collaboration skills.

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

Hard to Very Hard Physical Work:
Ability to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, crouching; use hands to grasp, carry, feel or touch products and machinery; lift 10–50 pounds; manage exposure to moderate noise, temperature variations.

Visual Acuity:
Ability to see close, distance, peripheral, colour vision, depth perception, adjust focus.

• Continuing education and leadership development, tuition reimbursement
• Comprehensive health plan
• Generous paid time off (PTO) and paid holidays
• Sabbatical and parental leaves
• Life, dental and vision insurance
• Short‑ and long‑term disability plans
• Nationally recognized preventive health and wellness program
• Section 125 pre‑tax health spending account, dependent care spending account, and premiums
• Retirement planning options with generous company matching

Goodwill is an EEO Employer/Vet/Disabled employer. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.