Team Member-Kokomo

2136 E Markland Ave, Kokomo, IN 46901, USA

Posted Tuesday, July 7, 2026 at 4:00 AM | Expires Saturday, August 8, 2026 at 3:59 AM

Family Farm and Home is a family‑owned company based out of Michigan that currently operates 71 retail locations across Michigan, Indiana, Ohio, Maryland, and Pennsylvania. We supply a wide variety of products in departments such as tools, hardware, automotive, pet, workwear, casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating. Our team members are dedicated to providing exceptional service, products, and prices focused on fulfilling the lifestyle needs of customers who aspire to live, work & grow.

• Promote Family Farm and Home mission statement and family values.
• Execute daily operational goals and priorities assigned by store management.
• Utilize Farm Hand to receive communication and tasks from corporate office and store management.
• Greet customers as they enter or exit the store and interact with them in a pleasant and positive manner.
• Solicit customers to sign up for Family Farm and Home programs (e.g., Loyalty program, Extended Warranties, Add‑on Initiative, Financing and Item of the Month).
• Answer phone calls professionally and assist customers in store, on Family Farm and Home supported internet sites, as well as process special orders.
• Use POS to checkout customers and follow all cash handling processes and procedures.
• Use On the Go to complete POGs and mass layouts in the correct locations per the store layout.
• Use Harvester to complete online customer orders.
• Understand, support, and solicit customers to use financing options and current financing websites to complete customer credit inquiries.
• Assist in setting promotional signage, price changes, clearance prices, and other in‑store signage as directed by store management or company officials.
• Assist in freight, recovery and out‑of‑stock processes.
• Achieve passing scores on corporate store audits, assessments, and store walks.
• Maintain awareness of in‑store safety issues and shoplifting activities, and communicate potential issues to the store management team.
• Uphold and support all company loss‑prevention measures.
• Operate a forklift and/or pallet jack safely and efficiently (only for employees 18 years old and above).
• Assist in building/assembling store displays, products, and fixtures.
• Maintain cleanliness of the sales floor, receiving area, cash office and register area, restrooms, and break room.
• Uphold merchandising, store cleanliness, and safety standards.
• Assist in the completion of daily operational standards checklist.
• Contribute to a positive working environment for all team members.
• Perform all other duties as assigned by store management or company officials.

A Family Farm and Home team member must be able to work a flexible schedule including weekends, evenings, and holidays. Successful team members are committed to excellent service and customer satisfaction, communicate clearly and effectively with all customers and other team members, have strong organizational skills, pay attention to detail, and can multitask. They must have basic computer knowledge and be able to stand for extended periods, reach, bend, twist, kneel, and lift up to 50 lbs.

At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.