Family Services Specialist

Benefits

• Meaningful, mission-driven work that impacts families directly
• Ongoing professional development and certification opportunities
• A supportive team environment with strong supervision and collaboration
• Opportunity to grow your clinical and case management skills

As a part of the Iris family, you will provide structured, goal-oriented, and trauma-informed services to families referred by the Department of Child Services and Juvenile Probation.

You’ll work hands‑on with families through:

• Supervised Visitation
• Father Engagement Services
• Home-Based Casework

• Manage an active caseload and meet productivity expectations
• Conduct intakes, assessments, and develop individualized case plans
• Provide crisis intervention, safety planning, and ongoing support
• Deliver face‑to‑face services (minimum 50% of your week) in homes and communities
• Use evidence-based practices like:
  • Motivational Interviewing
  • Trauma‑Focused Cognitive Behavioral Therapy
  • Nurturing Parenting
  • Family Centered Treatment (FCT)
• Partner with courts, DCS, probation, foster parents, and community stakeholders
• Maintain accurate, timely documentation (case notes, reports, treatment plans)
• Advocate for families and connect them to community resources
• Attend court hearings and testify when needed
• Provide transportation and hands‑on support when necessary

• 20+ hours of face‑to‑face client services weekly
• Timely and accurate documentation
• Strong family engagement and goal completion
• Positive outcomes aligned with service contracts and agency expectations

We're looking for someone who is both compassionate and resilient—someone who can build trust while navigating complex family situations.

• Bachelor's degree in Social Work, Human Services, Education, or related field
  • Alternative positions available for non‑degree
• At least 1 year of experience in childcare, home management, or family services
• Experience working with at‑risk families (preferred)
• Valid driver's license, reliable transportation, and proof of insurance

• Strong communication (written & verbal)
• Relationship‑building and rapport development
• Trauma‑informed approach
• Critical thinking and problem‑solving
• Emotional resilience and professionalism
• High level of personal accountability and ethical practice

• 40 hours/week (full-time)
• Availability required:
  • Monday–Friday: 8:00 AM – 8:00 PM (flexible scheduling)
  • Saturday: 10:00 AM – 2:00 PM (as needed)
• ~30% travel within assigned region
• Work takes place in homes, communities, and office settings

• Working in diverse and sometimes unpredictable environments
• Physical activity (lifting up to 60 lbs, navigating homes, responding quickly in emergencies)
• Exposure to real‑life family challenges requiring sound judgment and professionalism

Iris Family Support Center is an Equal Opportunity and affirmative action employer.