Operations Manager

Position: Central Operations Manager
Job Title - Central Operations Manager – West Bengal

Location -  State / Central Office – West Bengal

Employment Type

-  Full-time

Salary Offered - Upto 4,80,000

About the Role
We are hiring an  Operations Manager  to centrally manage, monitor, and scale district-level SHG mobilisation and cadre coordination efforts across West Bengal. This role will act as the  bridge between strategy and execution , ensuring that district teams are aligned, activities are tracked, and field insights are converted into actionable decisions.
This is a  high-ownership role , suited for candidates with strong operational discipline, political understanding, and experience managing multi-district field teams.

Key Responsibilities
1. Central Operations & Planning
Translate state-level strategy into clear operational plans for districts
Create monthly, weekly, and daily activity frameworks for district teams
Design SOPs, workflows, and execution guidelines for SHG engagement
2. District Team Coordination
Coordinate with District Managers across all assigned districts
Track field activities, outreach numbers, and mobilisation progress
Resolve operational bottlenecks faced by district and block-level teams
Ensure timely execution of campaigns and mobilisation drives
3. Cadre & Stakeholder Alignment
Work closely with party cadre leadership to align ground activities
Support cadre teams with structured plans, data, and execution inputs
Coordinate state-level events, reviews, and special initiatives
4. Monitoring, Reporting & Insights
Build and maintain dashboards/reports on SHG engagement and outreach
Analyze field data to identify gaps, high-performing districts, and risks
Compile district feedback, local issues, and sentiment for leadership review
Ensure consistent reporting standards across districts
5. Scale & Quality Control
Support onboarding and training of district and block-level teams
Maintain quality and consistency in field engagement and messaging
Continuously improve processes based on field learnings

Eligibility & Requirements
Graduate / Post-graduate in any discipline
2–4 years of experience  in operations, political campaigns, social sector programs, large-scale field projects, or NGOs
Experience managing  multi-location or multi-district teams
Strong understanding of West Bengal’s political and administrative structure
Proficiency in  Bengali  (mandatory);
Hindi/English preferred
Strong command over Excel / Google Sheets/reporting tools

Desired Skills
Operations management & execution planning
Strong coordination and follow-up skills
Data-driven decision-making
Clear communication across the field and leadership levels
Ability to work under pressure and tight timelines

What We Offer
Central role in a  statewide grassroots mobilisation program
High visibility with leadership and district teams
Opportunity to shape systems, processes, and scale
Competitive remuneration based on experience