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Pre-Sales & Account Management Consultant

Job in 673307, Kollam, Kerala, India
Listing for: HealthRecon Connect
Full Time position
Listed on 2026-09-14
Job specializations:
  • Sales
    SaaS Sales
  • IT/Tech
    SaaS Sales
Job Description & How to Apply Below
About Health Recon Connect

Health Recon Connect (HRC)  is a healthcare technology and RCM company delivering innovative, AI-driven solutions to improve healthcare revenue cycle performance and efficiency.

About the Role

We are looking for a  Pre-Sales & Account Management Consultant  to drive product adoption and customer growth. The role combines  pre-sales, product demonstrations, account management, and value realization , supporting US healthcare customers remotely from India

Key Responsibilities

Lead engaging  product demonstrations  tailored to customer needs, workflows, and pain points.
Partner with Sales and Product teams on  discovery, solution positioning, proposals, RFPs, and POCs .
Manage assigned customer accounts and build strong  post-sale relationships .
Track customer health, product adoption, KPIs, and  value realization/ROI .
Conduct regular  QBRs and customer success reviews , communicating outcomes and business value.
Identify  upsell and expansion opportunities  in collaboration with Sales and Product teams.
Proactively identify customer risks and support  retention and satisfaction .
Collaborate with Product, Engineering, and Implementation teams to share customer insights and support smooth handovers.

Key Requirements

3+ years of experience  in Account Management, Customer Success, Pre-Sales, or Solution Consulting.
Prior experience or strong exposure to  Healthcare RCM  workflows such as Denials, AR, Payments, Eligibility, or Coding.
Proven experience presenting and demonstrating  software/technology solutions  to technical and non-technical audiences.
Strong  communication, presentation, consultative selling, and stakeholder management  skills.
Ability to clearly communicate  KPIs, business value, outcomes, and ROI  to customers.
Experience working with  healthcare providers, billing companies, or Health Tech/SaaS products  is preferred.
Familiarity with  CRM and customer success tools/metrics , such as Salesforce or equivalent.
Ability to work effectively in a  fully remote environment aligned with US time zones .

Location:

India (Remote - US Shift)

Work Week:
Monday to Friday

Shift Window:
7:30 PM to 4:00 AM IST (Night Shift)

Employment Type:

Full-time
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