Front Office Executive

We’re Hiring:
Front Office Executive

Location:

Mankavu, Kozhikode

Company:
Xylem Learning

About the Role:

We’re looking for a friendly, organized, and proactive Front Office Executive to be the welcoming face of our campus. This role is ideal for someone who enjoys interacting with people, managing daily operations, and supporting admissions & HR teams to ensure a smooth experience for students, candidates, and staff.

Key Responsibilities

Front Desk & Visitor Experience

- Greet and assist walk-in students, candidates, parents, and visitors with a warm, professional approach.
- Manage front office inquiries related to admissions, interviews, courses, and general information.
- Maintain visitor logs and ensure a well-organized, presentable reception area.

Walk-in Interviews & Admissions Support

- Coordinate walk-in interviews and admission counselling sessions.
- Collect resumes, application forms, and admission documents.
- Guide candidates and students through the admission and interview process.
- Support the admissions team with follow-ups, confirmations, and documentation.

Data Management & Reporting

- Accurately maintain walk-in, admissions, student, candidate, and attendance data using MS Excel & Google Sheets.
- Prepare daily and weekly reports on walk-ins, interviews, admissions status, and front office activities.

System & Login Management

- Create and manage candidate/student system logins.
- Update application status, admission records, and internal databases.
- Track employee login & logout details and share attendance reports with the HR team.

️ Administrative & Coordination Support

- Handle filing, document management, correspondence, and basic report preparation.
- Coordinate with HR, Admissions, and Admin teams to ensure smooth campus operations.
- Support daily administrative activities to keep processes running efficiently.

Qualifications & Skills

- Bachelor’s degree in any discipline.
- Prior experience in Front Office / Admissions / HR Support / Administration is an advantage.
- Strong working knowledge of MS Excel & Google Sheets (mandatory).
- Excellent communication and people-handling skills.
- Highly organized, detail-oriented, and able to manage multiple tasks.
- Comfortable handling high walk-in volume in a fast-paced environment.

Interested Candidates Send Your CV :