Team & Membership Coordinator

Trilogy® Valor

The newest anticipated Trilogy resort community lies within the master plan of Valor. The Boise, Idaho area is a perfect setting for the exciting Trilogy active adult lifestyle. The centerpiece of the Trilogy neighborhood is planned to include a Resort Club with a fitness center, culinary studio, coffeehouse, pickleball and bocce courts, outdoor event space, and more.

Where:
Southwest of downtown Boise, Idaho, in the Treasure Valley area

Pay: $18-$21 per hour

Benefits:

New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment.

Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.

Full-Time team members are eligible for 7 paid holidays annually.

Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines.

All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

The Team & Membership Coordinator is responsible for all Team, Member Relations, Retail, and Accounting for the property. Representation of the Club for enrollments and as an informational contact maintaining all HR protocols and Membership Plan rules and regulations. Professional and friendly communication, coordination, and cooperation sets the tone for positive attitudes, long-term engagement and overall experience. This position reports to the Club General Manager.

• Communicate the core values and mission of Blue Star Resort & Golf (BSRG) to support the achievement of company goals.
• Maintain confidentiality regarding all human resources and business matters.
• Manage all duties and responsibilities related to the People Services hiring process—from new hire through termination.
• Onboarding new Team Members, ensuring all required system access is provided, and perform new hire orientations.
• Process bi-weekly payroll and benefits.
• Process workman’s compensation.
• Research and develop resources that create timely and efficient workflow. Perform uniformed correspondence procedures and style practices.
• Prepare and submit daily reports for Central Services corporate office.
• Maintain effective communication with all team members to maintain a smooth, informed, and consistent atmosphere related to Club functions.
• Process all incoming invoices and set up and maintain monthly accounts receivable process (including member accounts).
• Reconcile monthly statements and coordinate all month-end accounting processes.
• Compose and proofread documents, such as correspondence, contracts, reports, memorandums, and fax cover sheets as required by business.
• Coordinate and arrange meetings, prepare agendas, reserve and prepare facilities, and record and transcribe meeting minutes.
• Act as the first point of contact for member relations.
• Onboard new community members, establish member accounts, and conduct new member orientations.
• Welcome Members, Renters and Guests in an energetic and friendly fashion, according to Blue Star protocol, via phone or onsite. Enroll, engage and provide a hospitable experience introducing them to My Trilogy Life , club amenities, services and ways to connect to make them feel comfortable and confident. Renters have an opportunity to convert to homeowners, so their experience can benefit long-term home values.
• Introduce various property Memberships, describe products, services, registration and resale programs. Handle financial transactions, resignation, privilege maintenance, and month-end reports to ensure long term success.
• Host Social Member functions to build connections.
• Manage retail outlet(s) including entering new goods into inventory, merchandising, and monthly counts and reports.
• Provide back-up business center support (copying, mailing, and fax), schedule appointments, registration and fee collection and other homeowner services.
• Assist General Manager with administrative support, such as email and phone calls, spreadsheet creation, data entry,…