Logistics Coordinator

Join DP World's growing 3PL team as an L2 – Logistics Coordinator, where you'll tackle engineering challenges and drive operational efficiencies.

In this role you will build strong relationships with key accounts and manage the full cycle of customer orders, ensuring timely and accurate performance reporting.

• Handle customer queries, escalations, and a large volume of daily reports throughout the customer order lifecycle.
• Collaborate with Key Account control tower staff to understand and meet their business requirements.
• Generate and submit weekly/monthly customer and carrier performance reports on time.
• Apply scheduling, planning, and coordination activities to support inbound and outbound operations.
• Communicate effectively with customers and internal stakeholders.
• Set up orders in the preferred internal system, including EDI feeds or manual entries.
• Ensure orders are picked and processed in a timely manner to meet KPI requirements and maintain inventory levels.
• Perform other duties as assigned.

• Experience in customer service within logistics or planning, with strong relationship‑building skills.
• Proficiency in Word, Excel, and Outlook; advanced Excel skills (VLOOKUP, Pivot Tables) are a plus.
• Adaptability and ability to thrive in a fast‑changing, high‑stress environment.
• Strong multitasking and organizational abilities.

DP World offers a market‑competitive compensation package along with opportunities for personal and professional growth.