Logistics Coordinator

Logistics Coordinator

The Logistics Coordinator supports data center operations by managing the end-to-end flow of materials, including receiving, storing, and shipping. This role handles a high volume of customer orders and related reporting, ensures accurate inventory and performance tracking, and maintains strong communication with internal teams, customers, and carriers. The position requires a detail-oriented professional who can operate effectively in a fast-paced, safety-focused warehouse and data center environment.

• Support data center operations by coordinating the receiving, storing, and shipping of materials.
• Handle customer queries and escalations throughout the life cycle of customer orders, ensuring timely and accurate responses.
• Manage a large volume of day-to-day reports related to customer orders, performance, and operations.
• Build and maintain close working relationships with full-time employees by understanding their day-to-day business requirements and providing appropriate service.
• Prepare, complete, and submit weekly and monthly customer and carrier performance reports with accurate content and within required deadlines.
• Maintain accurate records, metrics, and documentation for logistics activities, and perform audits and assessments to ensure compliance and accuracy.
• Identify, document, and implement Opportunities for Improvement (OFI) in processes, workflows, and systems.
• Apply scheduling, planning, and coordination activities to support inbound and outbound product operations.
• Maintain a strong working knowledge of all operative systems and tools used in the work area.
• Communicate clearly and professionally with internal stakeholders, customers, and external partners to support smooth operations.
• Set up and use internal systems proactively, including EDI feeds or manual entries, to ensure data accuracy and process efficiency.
• Ensure orders are placed and processed in a timely manner to meet KPI requirements and service level expectations.
• Help monitor and maintain proper inventory levels to meet customer expectations and operational needs.
• Perform material handling tasks such as picking, packing, and inventory activities using tools like RF scanners and forklifts as needed.
• Carry out general labor duties in the warehouse and data center environment to support overall operations.
• Perform other duties as assigned to support the logistics and data center operations.

• Experience in logistics or planning with a customer service experience and the ability to build relationships and provide timely resolutions.
• Ability to type and communicate effectively, both verbally and in writing.
• Ability to lift up to 50 lbs to support material handling and warehouse activities.
• Proficiency with Microsoft Word, Excel, and Outlook, with a strong emphasis on Excel for tracking and analysis.
• Experience using Excel functions such as VLOOKUP and Pivot Tables (considered a strong advantage).
• Ability to adapt and work effectively in an ever-changing, high-pressure environment.
• Strong multitasking skills with the ability to manage multiple priorities and tasks simultaneously.
• Experience working around or observing forklifts, electric carts, and pallet jacks in a warehouse or similar environment.
• Hands-on experience with logistics activities such as forklift operation, picking, packing, inventory handling, and general labor.
• Ability to use RF scanners and related equipment for inventory and order processing.
• Strong communication skills to interact with customers, carriers, and internal stakeholders.
• Ability to maintain accurate records, metrics, and reports with high attention to detail.

• Experience in a data center or warehouse environment.
• Familiarity with EDI feeds and manual data entry into internal systems.
• Experience with performance reporting for customers and carriers.
• Experience in safety-focused operations involving high-value equipment.
• Comfort working with scheduling and planning tools to support inbound and outbound logistics.
• Interest in continuous improvement and process optimization through identifying and implementing Opportunities for…