Desk Clerk

Overview

This position is physically located in Kuwait in support of LOGCAP***.

This position is responsible for operating a Billeting Office, assisting the Billeting Supervisor and Billeting Manager with keeping an accurate count on all keys, filing system of all military personnel hand receipts, managing housing furnishings, having excellent communication with the housing representatives, and ensuring that the 400 block is kept clean and safe for all tenants.

This position description is subject to change at any time as needed to meet the requirements of the program or company.

• Process incoming and outgoing PCS, TCS, TDY, contractors, deployed, and transit personnel on official government orders according to the Housing Office procedures.
• Maintain accurate manning roster and update the billeting database.
• Provide daily information.
• Maintain key control and billeting records.
• Issue linen and billeting supplies to occupants.
• Answer incoming phone calls.
• Coordinate with all tenant unit representatives regarding room reservations and issues.
• Inventory, issue, and receive linen on a daily basis from a local BPA contract.
• Provide mission support on daily tasks.
• Maintain an accurate work order log and submit work orders to the help desk on a daily basis.
• Monitor and check all vacant quarters on a daily basis.
• Provide daily inspections of all shelter and billeting areas.
• Conduct monthly fire and safety inspections for all empty rooms.
• Conduct monthly fire extinguisher inspections in all buildings.
• Responsible for completing daily tasks.
• Perform some custodial services within housing.
• Escort technicians and laborers as needed to complete housing missions.
• Perform police calls around area assigned.
• Other duties as assigned.

• Education / Certifications: One year related experience may be substituted for one year of education, if degree is required. College degree preferred, high school diploma required.
• Experience: Incumbent must demonstrate a high degree of English comprehension, including speaking, understanding, reading, writing, and typing. Must be capable of supervising personnel. Must be detail‑oriented and organized. Must have computer system administrative experience, and experience in procedural development.
• Skills: Must be proficient in using Microsoft Office software (Word, Excel, PowerPoint). Interpersonal and communication skills are required. Problem‑solving abilities are required to handle situations independently. Computer skills include using Microsoft Office software.
• Working Environment: Works both indoors and outdoors and should expect to work in conditions of extreme heat and extreme dust (dust storms, humidity, etc.). Normal work week is 48 hours (6 days a week, 8 hours a day). Must be willing to work additional hours when mission requires. Must be on‑call 24 hours a day, 7 days a week. This position requires flexibility in work hours (shift work).
• Physical Requirement: Medium work. Exerting up to 50 pounds of force occasionally, up to 30 pounds of force frequently, and up to 10 pounds of force constantly to move objects.

We are committed to equal employment opportunity, including protection for veterans and individuals with disabilities.