Operation Manager

Responsibilities

• Supervise and manage a team of 15 drivers to ensure efficiency and punctuality.
• Analyze customer databases and develop optimized daily and weekly road plans.
• Engage in cold calling to acquire new business opportunities.
• Maintain and strengthen relationships with existing clients.
• Negotiate contracts and close deals that align with company profitability goals.
• Receive and address client calls, handle complaints and resolve service‑related issues effectively.
• Respond to emails and take timely action based on customer requests.
• Oversee regular maintenance and servicing schedules for all company vehicles.
• Perform additional administrative duties as assigned by management.

• Minimum 3 years of experience in a management or administrative role.
• Bachelor’s degree or Diploma in Business Administration or related field.
• Fluent in English and Hindi (required).
• Basic Arabic.
• Must hold a valid manual driving license.
• Eligible for sponsorship transfer in Kuwait.
• Strong communication, problem‑solving, and organizational skills.