Research Operations & Project Management Officer

Function

To assist in the coordination, documentation, and administrative execution of research projects across DDI. The Research Operations & Project Management Officer provides operational and logistical support, ensuring that project activities, documentation, and reporting are executed in compliance with institutional guidelines and within established timelines.

• Support the day-to-day coordination of research operations and project management under guidance of the Acting ROPM Manager.
• Assist in tracking research proposals and projects to maintain accurate records, documentation, and dashboards.
• Prepare progress reports, summaries, and meeting minutes/action items to ensure quality reporting on ROPM related areas.
• Support efforts to maintain and update a streamlined project management platform, ensuring key reporting and monitoring measures are correct.
• Track research project key performance indicators with Principal Investigators, focusing on the institutional research workplan, milestone progress and projected completion timelines.
• Facilitate communication among research teams and administrative offices, serving as a liaison between the Research Sector and other DDI sectors when needed to support research operations and project management requirements.
• Provide administrative and logistical support for committees and internal/external board reviews in coordination with department heads and the CSO Office.
• Assist in monitoring the Research Sector budget.
• Maintain adherence to research compliance, institutional policies, and documentation standards.
• Support project progress updates, reviews processes and data archiving activities.
• Maintain organized digital and hardcopy filing systems.
• Contribute to updating project management and research operations templates and checklists.
• Assist in developing performance dashboards and tracking tools.
• Provide support to the ROPM Specialists and departmental leadership.

Core Skills (Research Sector):

• Organization, communication, and multitasking.
• Collaboration and teamwork.
• Accuracy and attention to detail.

Technical/ Role-Specific

Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project).
• Familiarity with tracking systems and workflow tools.
• Basic knowledge of budgeting, operations, and reporting processes.
• Understanding of institutional research documentation requirements, compliance and quality control.

None. Works under the direct supervision of the Acting ROPM Manager or assigned Specialist.

Office-based with regular interaction across departments. May require extended hours to meet deadlines or support reporting cycles.

Minimum Qualifications (Education and Experience)

• Bachelor's degree in Project Management, Business Administration, or a related discipline.
• Minimum 2 years of relevant experience in project coordination or research administration.