Seller Support Executive Job Kuwait City area,Kuwait,Business

To manage onboarding sellers within their verticals and ensure a smooth transition from content management, SKU upload, platform support and operational setup (delivery)

Job Responsibilities

Develop Category Strategy with senior buyer to achieve Sales/Profitability targets, and maximize market share of assigned category

Develop assortment frequently including Brands, Products & Agencies to ensure freshness and improve profitability.

Regular digital planogram updates with merchandising team to cover effective display principles and ensure sell out of phase out / display inventory

Implement promo strategy through direct team & support functions to ensure business objectives are met, review effectiveness of promotion activity and update team

Manage Order & Replenishment process through team ensuring an optimal inventory, availability and aged are in control (1P + 3P)

Develop strategy + support new Product Development process & Sourcing in line with senior buyer (only for 1P).

Review & analyze market trends, marketing review of core competition to ensure competitiveness in assortment and pricing through automated reports and share them with sellers.

Work with service & support teams constantly to improve business processes and increase customer satisfaction.

Candidate Requirements Competencies Technical/Functional (Knowledge / Skills)

In-depth knowledge of and experience in managing Marketplace sellers (1P + 3P)
Professional development in retail strategy / category management
Excellent analytical skills and aptitude to draw out plans and assess accurately the market needs for the category
Excellent written and verbal communication skills
Excellent MS office skills + knowledge of MIRAKL platform preferred

Behavioral

Strong relationship building skills
Strong operational skills
Organizational leadership skills
Attention to detail / analytical
Superior drive + follow up

Education

Bachelor’s degree in business preferred
Bachelor’s Degree in Business Administration

Years & areas of Experience

Minimum 2 years experience within retail with at least 4 years category management experience or seller management

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