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Officer - Fraud Card Services
Job in
Kuwait City, Kuwait
Listed on 2026-06-09
Listing for:
KIB
Full Time
position Listed on 2026-06-09
Job specializations:
-
Finance & Banking
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
- To carry out efficient monitoring of the transactions done on the cards and to rule out frauds and thereby minimize the financial losses to the customer and the bank overall.
- To contact the customers who have raised claim related to transaction on the cards.
- To carry out daily monitoring of the transactions done on the card and identify any fraud.
- To block the cards for customers who have confirmed any transaction as fraud.
- To inform manager about such fraud transactions.
- Receive and resolve the queries received from customers related to any transaction on the cards.
- To raise claim thru claim system for any disputed transactions.
- To contact the customers/merchants for more information or query related to the claims raised.
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