Relationship Manager; Kuwaiti National Global Network Banking

Relationship Manager (Kuwaiti National Role), Global Network Banking

HSBC Corporate and Institutional Banking (CIB) is a markets‑led, financing‑focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with corporate, government and institutional clients to help them achieve consistent, long‑term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

• Own and manage a defined portfolio of 40+ MNC subsidiaries as the primary point of contact, building long‑term relationships with key decision‑makers.
• Drive sustainable revenue growth through a needs‑based approach, delivering fair outcomes and strengthening client advocacy.
• Deliver against agreed year‑one success measures, including revenue, new‑to‑bank acquisition, lending growth, and wallet share.
• Maintain a strong pipeline through disciplined calling activity, account planning, and effective prioritisation across a large portfolio.
• Identify client needs and originate opportunities, partnering with product specialists to deliver appropriate solutions (e.g., lending, cash management, trade, FX and other relevant HSBC capabilities).
• Collaborate effectively with Group colleagues across HSBC’s international network to connect clients to the right expertise and solutions.
• Keep abreast of HSBC offerings, competitor activity, and market developments relevant to MNC subsidiaries operating in Kuwait.
• Manage credit risk proactively for the portfolio, including credit reviews, early warning identification, and timely escalation where required.
• Exercise credit delegation in line with applicable approval authorities, ensuring sound judgement, strong documentation, and adherence to underwriting standards.
• Lead customer due diligence activities and maintain a deep understanding of the client throughout the lifecycle, including ownership of CDD/KYC, trigger events, periodic reviews, and accurate record keeping.
• Confidently manage financial crime risk by identifying, assessing, monitoring, escalating, and mitigating risk in line with applicable standards.
• Ensure adherence to operational risk standards and policies; report any breaches promptly in accordance with local procedures.
• Ensure prompt escalation and sharing of relevant client information so the broader coverage team maintains a complete view of risks and opportunities.
• Manage time and internal support effectively to maximise the quality of client engagement and prioritise activities that drive outcomes.
• Work collaboratively with colleagues across Sales, Product, Risk and Compliance to deliver the best client outcomes while meeting control expectations.

• Proven banking experience as a Relationship Manager (or Associate RM) managing/supporting MNC subsidiaries in Kuwait.
• Strong credit and financial analysis capability, with a track record of progressing credit requests and managing a portfolio within risk appetite (including working with delegated authority as applicable).
• Strong understanding of the regulatory environment and economic trends impacting corporate banking in Kuwait.
• Strong organisational, analytical, negotiation, communication, teamwork and influencing skills.
• Demonstrated sales discipline and ability to grow revenue, increase wallet share, and deliver NTB results via a needs‑based approach.
• Ability to identify opportunities across a broad product set and work effectively with product specialists to execute.
• Languages:
  
  Fluent English and Arabic (written and spoken).
• Bachelor’s degree is a must.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.