Restaurant Manager - CP

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· Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.•
· Represent the outlet in daily F&B meetings and other operational meetings as required.•
· Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.•
· Prepare staff schedules based on forecasts, business levels, and special events.•
· Monitor staff attendance, performance, grooming, and conduct regular evaluations.•
· Ensure all team members comply with Inter Continental grooming and service standards.•
· Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.•
· Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.•
· Control beverage, cigar, and cigarette stocks in line with hotel procedures.•
· Monitor casual labor and overtime to ensure labor costs remain within the approved budget.•
· Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.•
· Handle guest feedback and complaints professionally and implement corrective actions when necessary.•
· Maintain updated records of regular and VIP guest preferences to enhance personalized service.•
· Promote upselling initiatives to maximize revenue and achieve sales targets.•
· Support and organize outlet promotions and marketing activities to drive business.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.