SPA Manager hotel

A 5-star luxury hotel in Kuwait is seeking an experienced Spa Manager to lead the daily operations of its luxury spa facility, delivering an exceptional guest experience and managing a team of therapists and spa staff to the highest 5-star hotel standards.

• Oversee all daily spa operations, ensuring smooth and efficient service delivery
• Lead, train, and motivate the spa team
• Manage spa treatment menus, scheduling, and guest bookings
• Monitor quality, hygiene, and safety standards throughout the spa
• Handle guest feedback and resolve service issues
• Manage spa inventory, retail products, and supplier relationships
• Support revenue and cost management for the department

• Currently working in a 5-star hotel spa environment
• Proven experience in spa management or a senior supervisory role
• Strong leadership, organizational, and guest service skills

• Furnished shared accommodation
• airline ticket every 24 months
• 30 days' annual vacation (Kuwait Labour Law)
• Arabic language allowance
• local government medical insurance & workmen's compensation
• duty meals
• complimentary nights at partner hotels after 90 days
• fitness centre access
• end-of-service gratuity
• uniform laundry/dry cleaning
• overtime compensated in hours
• 50% F&B discount at select outlets
• no probation for internal transfers (3 months external hires)
• 15 public holidays
• monthly service charge distribution
• tiered sick leave after 90 days
• 3 months' termination notice
• 48-hour week, 2 days off
• annual salary review