Manager Culture & Change Management

JOB DESCRIPTION

Manager – People, Culture & Change Management

Human Capital & Change Management Consulting

Manager – People, Culture & Change Management

10+ years in change management & human capital consulting

We are seeking an experienced People, Culture & Change Management Manager to lead transformational change and human capital engagements for clients across the Middle East region. The role holder deploys a holistic, evidence-based approach to understand organizations, and designs and implements interventions that build on internal strengths, enhance agility, and enable lasting transformation. Blending organizational psychology with practical HR transformation, the Manager guides clients through complex and dynamic business environments to deliver measurable, sustainable results.

• Change management leadership: Lead end-to-end change programs using the PROSCI-ADKAR framework alongside performance-excellence models to guide organizations through transformational change.
• Stakeholder engagement: Build and lead teams of change champions, act as communication officer, and coach executive sponsors (including C-suite / Prime Sponsors) to remain active and visible throughout the change journey.
• Organizational design & development: Design and implement organizational structures aligned to business strategy and operational efficiency, including job analysis and evaluation, job description development for large volumes of unique roles, and mapping of spans of control.
• HR governance, policies & procedures: Lead development and update of HR policies, procedures, and process maps to standardize practice and strengthen governance, aligning to national labor laws, organizational goals, and leading practices.
• Talent, career & succession: Design and deploy integrated frameworks for performance management, career development, and succession planning to identify high-potential talent and link outcomes to strategic objectives.
• Employee engagement & culture: Lead engagement surveys, analyze results, and develop action plans that strengthen culture and elevate the employee experience.
• Strategic workforce planning: Conduct workforce planning, capacity assessment, and FTE analysis to determine optimal staffing levels, identify capability gaps, and inform right-sizing and restructuring decisions.
• Organizational maturity assessment: Apply EFQM and Sterling International Performance Excellence frameworks to assess maturity and drive continuous improvement.
• Leadership development: Design and facilitate leadership development and coaching interventions covering organizational performance, management effectiveness, and team dynamics.
• Project & delivery management: Own overall project management for engagements across sectors such as aviation, education, and healthcare, ensuring quality, timeliness, and client satisfaction.

• MSc in Psychology of Work (or equivalent postgraduate qualification in organizational psychology / related discipline).
• PROSCI Certified Change Practitioner.
• Formal Human Resource Management qualification.
• EFQM Certified.
• Sterling International Ambassador Certified.

• Change management and organizational transformation.
• Organizational psychology and systems thinking.
• Human capital consulting and HR transformation.
• Organizational design and development.
• Leadership development and executive coaching.
• Talent management, compensation & benefits, and performance management.

• 12+ years in change management consultancy and human resource management, serving clients across multiple industries in the MENA region.
• Demonstrated delivery of transformational change, organizational restructuring, process mapping, policies & procedures, talent acquisition, employee engagement surveying, compensation & benefits, performance management, strategy implementation, and leadership development & coaching.
• Proven track record coaching senior leadership and leading multi-company transformation programs.

• Arabic – fluent (professional working proficiency).
• English – fluent (professional working proficiency).