Business Development Manager

Fresha is the AI‑powered operating system for the global beauty, wellness and self‑care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide, Fresha is used by 140,000+ businesses and 450,000+ professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices across North America, EMEA and APAC.

• KPIs – Consistently achieve sales targets
• Outreach – Calling key decision‑makers using phone, email & social touches with the goal of bringing on new business
• Selling – Present, promote and sell products and services through product demos to prospective and existing partners
• Sales Cycle – Managing the entire sales process from prospecting to close
• Partnering – Perform cost‑benefit and needs analysis with existing/potential partners in order to align our solutions to their goals
• Collaboration – Work closely with other departments to ensure a seamless partner experience
• Market Trends – Provide feedback about ongoing trends in the industry
• Leads – Contact 100 % of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
• Business Partnering – Serve as a lead point of contact for partners on all commercial activities

This list is not exhaustive and there may be other activities you are required to deliver.

• Experience – Minimum 3 years of solid B2B sales with a track record of success
• Industry – SaaS, online marketplaces, or payment platforms is highly desirable
• Relationship Building – You are a true hunter and relationship builder
• Organised – You can multitask, prioritise and manage time effectively
• Curiosity – You are naturally curious and have a desire to continually grow and develop
• Languages – Fluency in English and Arabic is required

At Fresha, we value passion and potential as much as specific skills. If you’re enthusiastic and eager to learn, we encourage you to apply, even if you don’t meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

• Screen Call – Video call with a member from the Talent Team (30 min)
• Skills & Experience – Video interview with Hiring Manager (45 min)
• Presentation – Video interview with Hiring Team (75 min)

We aim to finalise the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.