Executive Manager – Retail Sales; Automotive

A leading organization in the automotive sector is seeking an experienced Executive Manager – Retail Sales to lead and optimize its retail sales operations. This strategic leadership role is responsible for driving commercial performance, enhancing customer experience, maximizing profitability, and leading high‑performing teams across the retail sales function.

• Develop and execute retail sales strategies to achieve sales, revenue, profitability, and market share targets.
• Lead and oversee new vehicle retail sales, used and certified vehicle sales, vehicle delivery, sales administration, and related operational functions.
• Drive showroom performance by ensuring exceptional customer engagement and sales excellence.
• Oversee inventory planning, stock optimization, vehicle allocation, and inventory aging to support business objectives.
• Monitor sales, financial, operational, and customer satisfaction KPIs, implementing corrective actions and continuous improvement initiatives where required.
• Prepare and manage departmental budgets while ensuring commercial and operational efficiency.
• Collaborate with cross‑functional teams including Marketing, Service, Parts, Finance, CRM, Fleet Sales, and HR to support business growth and customer satisfaction.
• Build and maintain strong relationships with the automotive manufacturer (OEM) to ensure compliance with standards, reporting requirements, and business objectives.
• Lead, mentor, and develop department managers and employees, fostering a high‑performance culture focused on accountability and continuous improvement.

• Bachelor’s degree in Business Administration, Marketing, Management, or a related field.
• Minimum 12 years of experience in automotive retail sales operations.
• At least 7 years in a senior management or leadership role within the automotive industry.
• Strong experience managing dealership retail operations, including new and used vehicle sales.
• Proven track record in achieving sales growth, improving profitability, and managing business performance.
• Experience working with automotive OEMs and manufacturer standards.
• Strong commercial acumen with experience in budgeting, pricing strategy, inventory management, and customer experience.
• Excellent leadership, communication, stakeholder management, and analytical skills.

The ideal candidate is a commercially driven automotive leader with a strategic mindset and a hands‑on leadership style. They will possess a strong track record of driving sales performance, improving operational efficiency, enhancing customer experience, and leading large, multi‑functional teams within a dealership or automotive retail environment.