Service Sales Representative

Service Sales Representative at Al Mulla Group in Kuwait City, KU, KW. This Full time on site position offers great opportunities for career growth.

• Present, promote, and sell Service Contracts to existing customers using clear value-based and cost-justified arguments.
• Conduct cost-benefit and needs analysis comparing Service Contracts versus on-call services to drive higher contract adoption
• Establish, develop, and maintain strong and positive customer relationships.
• Engage customers through on-site meetings, telephone calls, and digital communication channels as required.
• Expedite resolution of customer issues and complaints by coordinating with Field Service Managers and the Call Center to maximize customer satisfaction.
• Achieve agreed Service Contract penetration targets within defined timelines.
• Coordinate closely with service team members and cross-functional departments to ensure seamless customer engagement.
• Analyze assigned MIF/territory, track on-call customers, and monitor conversion performance through structured reports.
• Provide management with regular reports on customer needs, issues, interests, and competitive activities.
• Continuously improve performance through customer and internal feedback.

Educational Qualifications Education Degree :
Diploma Major :
Commerce / Marketing / Arts / Technical Courses

Experience Years of Experience : 2 - 3 Years Field of Experience :
Sales

• Ready to work in field with face to face customer meetings
• Highly motivated and target driven with a proven track record
• Excellent selling, negotiation and communication skills

• Gender :
  Male
• Age : 21 - 35 Years
• Preferred Language :
  Arabic, English, Hindi

• Salary :
  Attractive Salary
• Other Benefits :
  Incentive based on approved scheme

• Job Country :
  Kuwait
• Nationality :
  Any
• Career Level :
  Entry Level