Service Engineer - VRF - Al Mulla Engineering
Job in
Kuwait City, Kuwait
Listed on 2026-10-28
Listing for:
Al Mulla Group
Full Time
position Listed on 2026-10-28
Job specializations:
-
Trades / Skilled Labor
Field/Service Technician, Maintenance Technician / Mechanic -
Engineering
Field/Service Technician, Maintenance Technician / Mechanic
Job Description & How to Apply Below
Responsible for delivering high-quality after-sales service operations for VRF systems, with strong hands-on technical expertise in troubleshooting, maintenance, and system optimization. The role requires proven capability in managing service activities, supervising technicians, and ensuring service excellence across multi-brand VRF environments.
Key Responsibilities:- Perform troubleshooting, servicing, and maintenance of VRF systems across multiple brands (e.g., Samsung, Daikin, Mitsubishi, LG, TCL, etc.).
- Diagnose and resolve complex system faults, including communication errors, PCB failures, compressor issues, and control system malfunctions.
- Perform preventive and corrective maintenance in line with OEM standards and service contracts.
- Respond to emergency breakdown calls and ensure timely and effective resolution.
- Supervise & guide technicians during maintenance and repair works.
- Coordinate with OEM technical support for complex technical issues.
- Prepare accurate service reports, maintenance logs, and technical documentation.
- Manage AMC customers, ensuring adherence to SLAs and high levels of customer satisfaction.
- Identify spare parts requirements and coordinate with procurement team & OEM to ensure availability.
- Support AMC renewals and identify opportunities for additional services or upgrades.
- Provide technical support and guidance to service team and customers.
- Build and maintain strong customer relationships to ensure long-term service excellence and retention.
Qualifications:
- Bachelor's Degree or Diploma in Mechanical Engineering, Electrical Engineering, or a related field.
- HVAC / VRF Certification preferred.
Experience:
- Minimum 5-8 years of experience in VRF systems and hands-on troubleshooting experience in VRF systems.
- Experience in after-sales service and maintenance operations is essential.
- Experience in handling multiple VRF brands preferred (Samsung, TCL, Daikin, Mitsubishi, etc.)
Competencies:
- Strong knowledge of VRF system operation, controls, and components.
- Solid understanding of HVAC fundamentals and system integration.
- Ability to diagnose complex VRF system faults.
- Hands-on experience with VRF diagnostic tools and software.
- Ability to read and wiring diagrams and technical drawings.
- Strong problem-solving and analytical skills.
- Effective communication and customer-handling abilities.
- Ability to work independently and handle pressure situations.
- Leadership capability to supervise technicians and service team.
- Preferred Language:
English, Arabic - Duty Shift / Timings:
One Shift / 08:00 AM to 04:00 PM
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×