Part Time Patient Access Assoc Customer Service Representitive

Position

Patient Registration Customer Service Representative – Ascension Seton Hays. Shift: PRN (as needed), minimum 48 hours per month, 24 hours on call, additional shifts available.

As the first friendly face patients meet when they check into the hospital, you will help patients navigate the registration process, answer questions, gather accurate information, build trust during stressful moments, and interact with clinicians and emergency staff while staying on your feet in a fast‑paced environment.

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details after training.
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass a background check, drug test, and meet vaccination requirements.

• Medical or healthcare experience (not required).

For this US‑based position, the base pay range is $16.12 – $23.21 per hour. Individual pay is determined by role, level, location, job‑related skills, experience and relevant education or training.

Benefits include a competitive benefits package (details available upon hire).

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312496‑7709.