Property Manager

Job Title: Property Manager
Benefits:

• Physical wellness:
  Medical, dental, vision, and mental health coverage options.
• Financial wellness:
  Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness:
  Generous time-off plan includes 10 paid holidays and a community service day.
• Perks and more:
  Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.

• Manage day-to-day operations, resident satisfaction, retention, full resident lifecycle activities.
• Oversee lease administration, rent collection, delinquency management, property P&L, and marketing.
• Provide excellent customer service and client expectations.
• Recruit, interview, give corrective feedback, and hire.
• Create a climate with shared vision, coaching, and development.
• Execute strategic marketing plan to attract and retain residents.
• Understand operations guidelines within property management agreement.
• Respond to resident complaints, liaison to corporate office regarding common area maintenance and enforcement of landlord rules.
• Maintain professional knowledge via workshops and publications.
• Organize and implement site natural disaster and emergency evacuation plans.
• Manage safety records, property loss claims, and risk management initiatives.
• Other duties as assigned.

• High school diploma required, Bachelor’s degree preferred.
• Two to three years of property management experience required.
• One to two years of direct management experience required.
• Knowledge of resident rental lifecycle activities required.
• Real estate license preferred or may be required in some locations.
• Knowledge of  preferred.
• Prior experience in Yardi Voyager or equivalent system preferred.

• Very strong organizational and time-management skills.
• Strong interpersonal skills to effectively communicate with all levels of management.
• Intermediate knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Sensitivity to confidential matters required.
• Ability to work independently and prioritize effectively in fast-paced environment with urgency.
• Ability to relay technical concerns with detail, quickly and accurately.
• Capability to read, write, comprehend, and converse in English.
• Ability to use general office equipment (telephone, fax, printer, copier, key track system).
• Excellent customer service and interpersonal skills.
• Ability to defuse situations involving angry or difficult people.
• Must maintain a valid driver’s license, clean driving record, and current auto insurance required.